Acre Auto Parts & Scrap MI 48329

A

Allan Estes

It's a couple of days later and I'm still furious! To make room for a new (used) car I decided to get rid of a possibly fixable car that meant a lot to me even though wasn't worth a lot of money in it's current state. Now I'm short some money and extremely mad at myself that I got convinced of something I know wasn't true. The guy picking up the car told me the catalytic converter was missing. He kept pointing at an area under the middle of the car where there was a wide pipe like a resonator or muffler and said that's where the cat should be. I knew that wasn't right but having so much on my mind I couldn't remember why that was wrong. I was getting close to looking in the right area for the cat when my phone battery died in the bitter cold, all while he was telling me I was looking in the wrong area. The car was now on his truck and I needed less projects and more room, so I reluctantly took the lower amount from him for the car. Unfortunately it was well after the car was gone that I remembered where the catalytic converter was, and that I had seen it and it was original and still there. On that car the cat is very forward, up a bit and near the exhaust manifold. Actually the easiest way to see it is looking under the hood behind the engine! (something I see the driver doing on the doorbell camera video!) As a result of this bad deal, I ended up canceling the car purchase from the dealer that suggested Acre for picking up my old car.<br>Oh, and the guy picking up the car said I should be very happy with what he paid because it was far more than he would normally give for a car without a catalytic converter!<br><br>Wish I had checked the reviews before I called, instead of assuming they were good based on a car dealers recommendation. I see several similar stories in the last twelve months, so apparently the negative reviews are not changing anything.

A

Akyira Horn

Ron was my Driver. Very nice and cooperative. Honest about everything that was going on and helpful. He drove to Flint to pick up my junk car and communicated the whole time.

W

Wendy Reyes Romero

As a business owner, reliability and accountability matter. Unfortunately, Acres Auto in Waterford seems to operate without either.<br><br>We have spent thousands of dollars here over time, and every transaction somehow ends the same way: defective parts, zero accountability, and outright refusal to refund or correct their own mistakes. This is not an isolated incident it’s a pattern.<br><br>What makes it worse is the blatant disregard for customers’ time. On multiple occasions, we were explicitly told our order was ready, only to arrive and be turned away with no explanation and no apology. That level of disorganization is unacceptable, especially when dealing with other businesses.<br><br>The attitude from both staff and ownership is consistently rude, dismissive, and lazy. Instead of problem-solving, they deflect, argue, or simply don’t care. There is no professionalism, no urgency, and certainly no respect for repeat customers who have supported them financially.<br><br>If you enjoy wasting money, being talked down to, and walking away empty-handed after being promised service, this is the place for you. Otherwise, save yourself the headache and take your business somewhere that values customers and stands behind what they sell.<br><br>With Love,<br><br>Jimenez Tire