Schram Auto Parts MI 48328

D

David W

I backed out of my garage and broke my passenger side mirror. The dealership quoted me over $500 for a full replacement. I looked on online to try and find a used one to replace it myself. I found these guys and they had, by far, the best price for a replacement mirror. I called them on the phone, and if you’ve never called an auto parts place on the phone, waiting 10 minutes or less is a gift, be patient, it’s typically one person handling all the calls. When they got to my call, they verified the mirror was in stock, sent me an invoice, and arrived to my house in 72 hours. It arrived in excellent condition, and was packed very well for shipping. It is a perfect fit. I could not be happier with this whole transaction, if you need a part for your automobile, check with these guys first, I know I will in the future. Thank God for guys like these who run a legit business, there is still hope in the world.

B

Beto Mtz

What I liked:<br>The staff is very friendly and attentive while in person, they can show you what they have in their online portal and guide you to select the best, even arange delivery methods for your convenience<br><br>What I disliked:<br>They got one part mixed and came in a different color, they were supposed to get the correct part and instead they refunded me money<br>The pwrona who attends over txt msgs wasn't unfriendly but I they wouldn't respond or just respond one question and not the other, leaving you hanging with no input on your questions

S

SonicHog

Great customer service. I was in need of a transmission and my mechanic suggested I reach out to Scott at Schram as the dealer was quoting me $6,000 for a new transmission. Scott was able to find me a great deal with a generous warranty to deliver the next day. He took the time to answer my questions and explain how the warranty process would work should I have issues. Highly recommend.