Advance Auto Parts 60047

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Barb Hennigan

I would definitely recommend NOT going to advance auto parts in Lake Zurich. I went there, guessing I needed a new battery. They said I did. First he put in a battery, that wasn't even charged. Then put another battery in, and said there was something else wrong with my car, to go to Firestone in Lake Zurich. I immediately went there, and they called me the following morning to tell me Advamce had sold me a battery, with a dead cell. How couldn't they know t

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Jason Ellampally

Top notch, from the greet, to the follow through, before I got to the counter. At the counter, James was a wealth of information, from engine to tire to repair shops and name dropping at other services. Thanks James. This is why I repeatedly go back to Advanced. Been a long time since I got that at A.Zone nor Reily's.

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J & A Ellampally

They are a knowledgeable staff. When you need some repair tools or maintenance tools in a pinch, order online or call the store, for quick pickup. If you don't have an AAP account, get one. Small store, so quick browse.

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Corry Rushing

Haley was absolutely, hands down, the most knowledgeable, helpful employee!

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Rick Kyriakopoulos

Prices seem to be a little higher than Napa . Well for what I was looking for .

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Andrew Weber

I needed a check engine light scanned and the guy told me he would take care of it in a minute, but had to wait in case there were other customers.Waited HALF AN HOUR and there was literally not one other customer in the store and he just sat in front of his cash register doing jack. Finally left.Went to O’Reilly Auto Parts and they took care of it immediately. I’m an O’Reilly customer for life.

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Norm S

These guys sell mostly to retail. Have helped me with reading codes, installing batteries, loaning tools, etc. With online coupons they are competitive. They have price matched Costco on all my battery purchases. I always check them when starting a project.

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Alex Busby

Used this location for over 6 years for rebuilding a '72 442, '80 Suzuki GS850, '04 Saturn Vue and '13 Chevy Sonic. Very knowledgeable in all generations of all types of vehicles, extremely friendly and willing to go above and beyond in explaining things every time.Even after I've moved to Ohio, I just called this location and spoke to John for general questions about a frozen evaporator. I've trusted them with many vehicle operations and will continue to do so.

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Patricia Krucek

I would like to start off by saying I chose to go to advance auto in Lake zurich illinois because my michanic had recently purchased parts for my vehicle at the Wauconda advance auto that no other auto part stores had so that made me continue my business with advance auto.In October 2015 I go to the store because my battery for my key was dieing and before it completely went out on me I wanted to get it replaced. Im in the store and the gentleman looks at me like no problem what size battery I wasn't sure, so as he is looking for a tiny screwdriver to open my key component up he tries many different screwdrivers to try and get it open from his many failed attempts. I tried to tell the man don't worry about it I have a little screwdriver at home he repeatedly tried and finally got it open replaced the battery and put the now stripped screw half way in the component because he couldn't get it all the way in! Smh I left unhappy because that's not how I brought my key to them. So as I leave I try to use my key remote and it wouldn't work so me knowing nothing about cars or the key just assumed it was because the screw was not in all the way.So long story short( lol) about 3 weeks later the store had replaced the screw after calling the store and getting no where I had to call corporate, I just picked up the new screw cause I did not want them to strip it again. As the holidays approached and with me working 2 jobs I did not have the time to take my key in anywhere else so I left it alone, that was until recently my locks on my car were frozen and I couldn't get in my car smh. When I was finally able to get in my car I took it to a dealership to have the put in the new screw,telling the guys what happened he told me my key should work without the screw in it, so he opened up my key component only to find out that the component that holds the battery in plasw was broken. Made me think that's probably why the associate was tring so hard to get the screw back in! So around Monday January 11th I called corporate to tell them what I had found out after going to the dealership and asking what can be done about this ? She emails the manager and he called me back saying this happen last year and how do we know our associate did it, as I tell him sir he was the only person to touch my keys besides me taking it into the dealership so then he continues to tell me there is nothing he can do about it cause they don't sell the keys there and don't have no way to fix it. So I call Corporate back after I get of the phone with the manager cause I'm not satisfied I brought my key in there for a battery and it ends up getting broke smh. Today Wednesday January 13 2016 I get a call from the dealership telling me if I want to replace my broken key it is going to cost me $228 +tax that is also to reprogram my key to the car! I called corporate right away to let them know an update on my key, the lady had told me she will email the manager again to let him know but she had told me he said before in the email that there is nothing there going to do for me, as of now i am waiting for the manager to call me back to see what is going to happen.So my advice to everyone that walks into the doors of lake zurich Advance Auto please keep a close on your personal property if in falls in the hands of a "parts specialist" and not a machanic.

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Joshua Smith

The people here are great...very friendly and knowledgeable. I feel confident getting parts here and listening to their advice. Prices are competitive and they offer you different tiers in quality for what might suit your budget.