American Auto Salvage & Recycling 32713

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Rey Pineiro

My personal experience was great. Went on a Saturday and the process was smooth and quick. I will say this is a great place to search for random parts for cars, appliances, I mean just about anything. I would recommend this place and I will return in the future. I unfortunately don’t remember if the employee who helped me but he was professional and made everything simple.

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Matt Walker

This place has always been my go to for Knick knack parts and scrapping. Unfortunately cliff didn’t catch me in time before I hit the yard and cut a trailer plug. I guess I got the inconvenience tax... USA made brand new cheaper at Autozone...

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Tevin C. Jones

Super cool place. Super cook staff. 100% recommend them.

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David Dyson

I was permitted to walk the yard in the designated areas. A very satisfying collection of cars and trucks that I have enjoyed throughout my life. I only wish that they had more land and vehicles to choose from.

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Peter Gallucci

The Patterson Family has owned this business for years. They’re fair and professional and will always do whatever they can to find what you are looking for. Great to see Cliff is taking over for his dad and kept the business in the family! I will always go here for my recycling and other salvage needs. Kenny and Janet were both great people.

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Nina Michael

First time Scrapping metal,,,, Gel is Pretty much in my backyard but due to Everyones praise Of American Auto Salvage I choose to go out of my way when it comes to Good business especially family-owned.And it was definitely worth it Thanks

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Sheree Hammond

This is the second time in the past 2 months that I had to scrap a vehicle.Sad enough to start with but the staff at American Salvage are always kind and helpful.Just the professionalism on the phone that made feel like he was concerned and really wanted to help.He gave me the information I requested and when the tow company couldn't pull through they communicated with each other and went out of the way to help me accomplish my salvage goals.So helpful and really made it easy for me.Thank you American Salvage.

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Christeena Knowles

Pleasant staff and well organized lot.

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Andrew Beck

Wow, what poor customer service. Got hell from Kenny the moment I walked in for having not enough steel. Said anything less than 200 lbs, was not worth their time. Told me I had to go through the whole process of fingerprinting, IDing, etc even though I said I had been there multiple times before. He complained that any little bit is not worth his time or his workers time. I said I didn’t need the money, just wanted to recycle and I got the most sarcastic “thank you for recycling” and he pointed me out to the scale area.I met with one of his guys who I told I just wanted to drop off. He asked for my ID, sent me on the scales to the back. I unloaded everything myself, drove back and went to the shack to ask if I was good to go. Whole process took 8 minutes with me doing all the unloading. Kenny storms out complaining about wasting his time again, his workers, that I’m ripping him off, etc. His worker was giving me $2.30 for work that I did and I told him I didn’t even want the money (I left it on the counter for his worker’s tip because at least he was nice).Look, you can tell this guy has no clue what customer service is. This is the 4th and last time I go there. The first two times I was told (by Kenny) both “my guy is out to lunch. Don’t know when he’ll be back,” and “I don’t work in the lightning” on an overcast but otherwise not stormy day.Shame this is the only place nearby. Guess I’ll drive further to do my part for the environment.

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Ali Kat

Extremely rude over the phone when I tried to get a quote. First they want to charge you for towing to take to the shop where they "need to weigh it". Those specifications are easily found online with entering the make and model. Then when you repeat exactly what they say, they laugh at you and accuse you of not paying attention. Will NEVER use! I did read the reviews first but, thought I'd give them a chance since they were over a year old. Told him that I now understand why he received poor reviews, called him rude, and wished him a nice day.