Austin Auto Parts 35020

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Austin Creel

I called in because my Nissan Rogue became un drivable, a service tech suggested I call Austin’s. Great service. Picked up my car from another wrecker yard and gave a good deal to grab it from me. Highly recommend! Thank you from one business owner to another

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Ash Cash

If I could give 0 stars I would. Very much unprofessional poor customer service to the highest level.

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Ashline J

Just called to inquire about a part. An older guy answered the phone and placed me on hold, no problem with that. He returns to the phone and I started to ask about the part, he then yells Hello into the phone. I asked could he hear me and he is just breathing on the phone because I’m waiting for him to verify whether or not he can or can not in fact hear me. Then he says “yea what!! What are you looking for” Very nasty attitude, get someone on that knows phone etiquette and can actually handle answering the phone without the extra nonsense.

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R D

Very poor customer service the elderly guy there that answered the phone is just rude

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Jay

This place needs to be shut down. I called today and a elderly white guy told me and I quote “ I ask the questions and you do the answering” … it took everything in me to not make a short trip down the road…. Please spend your money else where. These people come off very raciest, rude & incompetent. I’m a business owner and that burned your bridge with me or any of my customers.

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Turbo lexus

Worst phone and customer service ever!! Very rude when I was asking about a part then tells me they don’t have it a hangs up the phone on me before I have a chance to ask about another part. Worst service ever.

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Dalton Griffin

Terrible customer service on the phone

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Greg Williams

It was pleasant had what I needed at a good price they were helpful came outside and checked out the part to see if it's the one I really needed will go back anytime

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Dia Zuaiter

Good service, they even went far beyond that

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Juan Hernandez

Good service ,the 2 men in front desk help me to found mi auto part

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Dave Campbell

Ken is great. Extremely knowledgeable and helpful. This place is organized. Recommend!

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Felecia Williams

Very nice guys working there,and they help you get what you need without being rude.i will definitely be back when I need parts for my honda accord

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Emmanuel Alvarado

Great people ken is the most helpful person that you can talk to about finding whatever you are looking for if they dont have it he'll suggest a place close by.

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Brittany Halloran

Good prices and nice people. They even delivered my part to the repair shop for me free of charge.

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Jenna Herring

Never have what you need and they tell you that they do. They are always very rude. I am a mechanic and I dont know if it is because I am a female but they are rude as hell! I will never do business with them ever.

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David Barr

Good place to get your vehicle worked on

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Bobby Hall

Nice place and people.. Good parts to...👍😎

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Chad Kent

Always a good experience there

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Sandra Roundtree

Always greets customers with a smile quick fast help

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Sharon White

If you need used parts for your car than this is the place to go.

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Art10E E

Not good phone service,

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HIGH CLASS LOW CASH

Very honest men an reasonable on their parts

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Quanterrius Cockrell

Had what I needed for cheap and got it quickly. Simple, efficient.

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Theorun Maxwell Sr

Place is to high can get parts online much cheaper

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Willis Black II

Good service even at closing time

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Mary Jones

Great customer service!

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Allan McConnell

Best auto salvage yard in the Birmingham area.

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Quint Little

Mr ken is always good to me

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CHARLES ANDERSON

Great service thanks guys!

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Kimarie Powe

Always need a part for your car 🚗