Battlefield Towing & Storage 20175

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JP

I’ve been living at my complex for a year and a half with no parking pass just a parking sticker. My landlord only provided us with parking passes just for VISITORS. They towed my car with my parking sticker on the back of my car. Funny thing is the car next to me didn’t have a parking pass or parking sticker. Luckily I had my front door open watching him towing my car away to stop him. He said he would drop my car for a small fee. But I had proof I lived there and I had my sticker but no parking pass. I’m thankful he dropped my car with no charge but either that guy needs glasses or hire more competent people. If this happens next time, I will take some sort of legal action towards this company because they are just trying to get money out of people in this community. I also want to add that the number they have on here is out of service so there is no way of getting in contact with this company.

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Iliana Stoyanova

Hi everyone!This morning ( probably around midnight) my car was towed by above company per request of Sequoia Property Management Co East Stafford, Leesburg. 4-5 days ago there was a yellow sticker for expired tags with 5 days given to fix it. There was no info from Who or phone to call , just 5 days written on the sticker. Very convenient since DMV VA is saying that tags will be ready in 15 days. I would gladly post the sticker, if there was an option here. Also would like to post a video of my encounter with the personal taking my money, when I asked for business card or phone number or something that shows who requested towing. Rude, cursing, sorry to wake him up at 5 am to pick up my car, but I have a disabled son with appointment at 8 am. The wheelchair was in the trunk. And the disability tag upfront. Taxi driver wait with me b/c the office was dark and locked. When I went to the back I was literally screams to leave and wait upfront. I have no words. God bless you people for your “ proper and outstanding job “. Hope you are satisfied with your job of clearing the streets of “ criminals “ with disabilities and expired tags

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kelvin argueta

they take your car and don't care about the time giving it back to you in the morning they open when they feel like it ,call them early morning to get my car out, they show around 11:00 to open Service: Vehicle wrecking

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Brian Lopez

One of their drivers didn’t use their turning signal and hit my car

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Derekn_ 12

Prime example of a Predatory tow truck company. Worst in Loudoun. What more is there to say? Thanks for waking us and setting off the motion detectors every night between 2-3am. Exploit HOA rules left and right. Towed my truck with a clearly visible pass. Love to leave you a "warning" on a Friday night, and tow you Monday morning before the DMV opens. If you NEED a tow, HIGHLY suggest you stay away from Battlefield. They profit plenty by scamming people in HOAs and professionalism is non existent. Do business with a company that values you as a customer, not one that takes advantage.

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Alexander Hagemann

Car got towed last night so I called them to find out if they were the towing company that has my car. They were- but the lady who works as a dispatcher gave me the wrong location (there's two). Here's the best part: the other location doesn't have a working landline or a dispatcher so its just a matter of luck on whether or not a driver will be at the site to release your car. Ridiculously unprofessional and poorly run- woman was an absolute scumbag as well.

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iTube2099

The Battlefield Towing company is engaged in Illegal towing practices. They tow your vehicle then become unavailable for you to get it. The website says 24hr service and has a number that's non functional. When you get in contact, no one shows up. Or they say on way in 20 minutes and no one an hour plus later! Ultimately your vehicle gets auctioned!!!! Horrible! And amid all this Covid-19! Negative STARS!

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Nic Glumsic

My vehicle was falsely towed this morning, company claims I parked in a "4 HOUR PARKING ZONE", when I parked in my residential parking spot for my neighborhood and my parking permit was correctly displayed. I called in before coming to retrieve my vehicle and was told I could pay with a Debit or Credit Card. They accept CASH ONLY and NO CHANGE. Employee present there was playing XBOX when I arrived. My vehicle wasn't only falsely towed though, it was also damaged. Whoever towed my vehicle must have been inexperienced or intoxicated because now my Electronic Parking Brake is malfunctioning. I left a complaint written with the business, called in, and left two bad reviews. I also contacted management via their website. I am going to report Battlefield Tow to the better business bureau if I don't hear anything back from this company by the end of the week. Absolutely horribly run business. Any HOA's or business owners who work with this company, I would highly recommend find another company because this one does not run a clean business. This also goes to anyone who has a breakdown on their vehicle, find a different tow company.

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Jaclyn Walter Rigby

If I could do zero stars I would. As if it isn’t bad enough having your car towed, we called before we would get to the place and was told it’d be 30-40 minutes before someone got there. 40 minutes later: nobody. We call again: nobody said anything about picking up a car. We have to wait 30-40 minutes LONGER. One would think they’d want their money to release the vehicle, but apparently this company deals in sadism instead of US currency.

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Marq Blaq

This place is a scam. They towed my rental car from my complex 7 minutes after I got out of it to run in to get my luggage to head out of town. Went to pick it up and pay and realized that they did not have a valid business license posted. The one they had expired 12/31/2018. They also pulled the vehicle out of parking space improperly and damaged the transmission. I asked for proof that they towed it properly and all they could give me was their word. Good luck with that in court lol. hope that they're 175 I payed them was worth the 4k they're gonna have to pay for the transmission lol. Talk about karma.