Cash For Cars - Madison WI 53718

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Sherrice Berry

First experience with cash for cars and they are very rude. I called for a car to picked up only for the driver to be very rude explaining to me he had to go pick up his kid on the job. I then explained to him that one of the items were on the way because he couldn’t take the car without it he said he would wait while hooking up the car he then unhooked the car and told me he would come back as he pulled off the item was in hand I texted him 3 times and waited an hour for him to then respond and tell me to reschedule after telling me he was coming back and never did

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Owen Campbell

Got a fine price from them but holy crap their customer service must be contracted to a daycare center. Legit the stupidest, most useless individuals I’ve had to work with in recent memory. Told me my title was signed in the wrong places and I had to fight with them for them to rereview and then say the original version was correct. They call you and then immediately put you on hold to do something that easily could have been done before they called you. In fact, I’m on hold with them right now! Just go with a different company unless they’re offering you the most by a significant margin.

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Eric Mogensen

Spent 30 minutes on the phone with a live rep. I had all the info ready before I called, including mileage and a clean title. Rep was very friendly (thanks “Angela”), and gave me an offer on my broken down minivan. She scheduled the pickup and tried to speak to a live person from the towing, but couldn’t get through so she gave me detailed directions on who to call to confirm and what to say. Called the Thursday before Labor Day and car was gone by dinner the following Wednesday.<br><br>Have all your ducks in a row, be flexible scheduling a pickup and be ready to hold the towing company accountable if they don’t show.