Cash For Cars - Philadelphia 18073

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Mary A. Malinconico

Our Representative, Dylan was excellent. He explained the process and helped us get the title signed over. However, arranging to get the car pick up was a nightmare. We had to schedule it three times to get the car picked up. Finally, a Robin in customer service got the dispatch to assign a pick up and the car was finally taken away!

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Kelly Strickland

The customer service as great. The transaction was fast and the money I received for my vehicle was fair and reasonable. I would recommend them to family and friends.

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Anne Redd

My experience was awesome. They gave me the fairest price for my vehicle. They were fast and efficient. Everyone was professional.

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Lori Skibjak

Once I had the proper documents, the process was easy. They walk you through each step, even texting with you (which was so helpful to me). I had a tough time with my documents but they stuck with me and were patient. I was excited that they even picked up my car early! They cut the check when they take the car. I'd use them again.

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Brad & Angela Wolfe

Super quick, super easy, and very friendly and helpful. Only took two days(would have been less if I cleaned my car out quicker!) and they paid exactly what we were hoping for didn’t low ball us. Thank you so much!

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Paula Goff

The representatives I dealt with were very helpful. The process to sell my vehicle was seamless and convenient. I just wish the payment offer had been a little higher. But the payment was prompt and the tow-truck driver was nice.

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Mr. Sheehanagins

Lukas was a great help and I wouldn’t have been able to sell my car as quick for as much without his help!

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Lamont Gibson

Tow truck driver was 1 hour late because the office people sent him to the wrong location. The office people could've done better and helped more in trying to finish the process. They said I would get cash on the spot, but i got a check.

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William

Easy to deal with and fair price. I had others try to pressure me to do get my truck for half what they offered.

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Rose Ventura

It was a great experience. Everyone was so gentle and polite. I had a couple set backs on my end but everything was quick and smooth

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Erin Pine

Yogesh was patient, informative, and incredibly helpful. He takes the time to really explain all of your options, how the process works, and answers all of your questions. They’re completely transparent and I felt very comfortable with their service. I would definitely recommend!

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Catherine Albitz

I had the pleasure of dealing with Hafsa, and she was amazing! Very professional and personable at the same time. Helped me with everything I needed to do to complete the transaction and reassured me of the security of the company. Offered me top dollar for my car, best price around . The tow truck guy was also a pleasure to deal with. He was on time and very professional as well! Had a very positive experience with this company and its employees !

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john mashura

Professional, offered the best price for my car. I'd reccomend them.

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Brian Mccue

Gave me a check through a third party vendor. A separate vendor towed. No receipt, and it took me multiple phone calls to coordinate. I lost a full days pay waiting for the person to show up. He was 8 hours late to pick up the car. They may have cost me $4k in damages overall.

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Chenise Mason

Thank you so much for taking care of my car! Once we got all the paperwork done, my car was hauled away in 24 hours. Once the tow truck guy showed up, he handed me my check, and I handed him my paperwork and it was done. Definitely would recommend this service to anyone trying to get rid of old cars lying around!

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Chad Best

Easy way to sell you unwanted vehicle. Fair price offered quickly and the transaction when smoothly. They were able to pick up within 24 hours and Shruti took all my calls and walked me through the steps needed. Thank you for your assistance during this difficult time.

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marriottpest

We had two very “loved” trucks in our fleet that were ready for retirement. They gave me a quote over the phone and were there on our schedule to pick them both up. Very fast, very friendly, and very fair!

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Ann Horn

Fast with pickup unlike others who kept putting it off, four times. And better price. Thank you.

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Hannah Harvey

They were very friendly. Not pushy. Worked with us to make sure we had a good deal and picked up the vehicle on time with the money they said they would give us. Very good experience.

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Mitchell Nama

The entire process was quick, easy and the customer service was excellent. Miguel, thanks for your help!

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Edward Kester

Yes we are very happy with the dealer to the driver. One thing thou there was not information that went to the driver about the pick up time that was scheduled between 8am and 12pm the driver did not call me until almost 3pm. The service was excellent just please make sure for future communication to be sure to let the drive know about the times some people like myself set aside other situations for this kind of situation all in al excellent work all the way around.i will reffer your co. To others again thank you so much

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Rhonda Andrews

Originally I thought I was being scammed when I was asked for photos of my title. However, after verifying with my mechanic and the BBB that they were legitimate everything went smooth.The staff was very kind and efficient and they made the selling of my car very easy.

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My Terrible Experience I was told that I would be notified one hour before the tow arrived to pick up my car I was to sell. I took time off work to be available between their large pick up window of 1pm to 5pm. I waited for the call. Finally, at 4pm, after not receiving any calls, I decided to check in and see where the tow was. They informed me they had already picked up my car. Which contained my personal items, still had my tag on it, and the meter was still running on my pay per mile insurance. They took my car without paying me and without receiving my title. They technically stole my car and it was extremely difficult to aquire my personal items after they stole my car. Luckily, a worker delivered my check to me, and *some* of my items were mailed to me. I still have not received my license plate and a pair of blue leather gloves handed down to my by my grandmother. Every step of this experience, besides getting the quote, has been an absolute nightmare. If you chose to work with them, best of luck. But I would never recommend them to any friends, family, or mortal enemies. Date of experience: January 29, 2024

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Tracy Hart

Easy way to get rid of a 24-yr-old Chevy truck that needed some big repairs. Steve explained everything clearly to get the job done- goodbye truck! That's our truck being towed away.

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Adam Kita Sr.

A very painless process with fantastic results. I received a price much higher than any other vendor for the 2 vehicles I "recycled". All customer service representatives were extremely professional and courteous. I would highly recommend this company for recycling your vehicle.

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Judy McDonald

I got several quotes online, and although I got a higher quote from another company i choose Cash for Cars. They had the best price that included someone picking up my car from my house. I called them and Abe was the one who helped me with this sale. He was very nice and easy to deal with, and he explained everything perfectly, following up with texts and then an email to make sure I knew what was going on. He scheduled the car pickup for me, and the man who arrived to do that couldn't have been nicer, or more professional. He wrote out a check on the spot for the price Abe had quoted me, and it was all done. It was a very easy experience and I'd definitely tell my family and friends that this is a good business to deal with.

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David Schad

All good people making the sale/pick up easy as possible. Minus 1 star because of some call quality issues. Big companies should treat the call centers and their people better.

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Cait Wilson

Good experience overall! They took my car and paid as promised. The only hiccup was that I didn’t get the 1-hour call before pickup. The driver was very understanding though and waited for me to get to the location of my car.

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Lori Curnow

My daughter was on her way to the airport in Philadelphia in order to travel for work when her transmission went. Her vehicle was towed to a AAA garage.The Garage checked vehicle said it was not worth fixing. It would have cost more for the transmission then the vehicle was worth. Being 2 hours away from where the vehicle was, Maria at Cars for Junk made the process less stressful. She assured me that I could sign off on the title (at a notary) take copies of the front and back and text them to her. Following up by sending the original title. Once she received it she made arrangements to have the vehicle picked up at the garage without me having to travel back to the garage. She had made an extremely stressful situation for me very easy. I appreciated all the help which made my life easier. Everyone at Cars for Junk was very nice and helpful! Thank you Maria and Cars for Junk!! I would definitely recommend them!

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Greg Berry

I was looking to sell my truck and happened to find Cash For Cars online. My truck was older with high mileage and some mechanical issues. I did an initial appraisal online, and was then contacted by a representative. The process was quite simple and after answering a few questions, I got a fair quote for my truck. The arrangements for pick up were easy and convenient to set up and went very well. I was given a check on the spot and they took my truck. Overall I was very satisfied with the experience.