Cash For Cars - Philadelphia 18073

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Joy Welsh

Cash for Cars worked with me to efficiently purchase and tow my old clunker. Each associate with whom I interacted was courteous and knowledgeable. Associated with the transaction were the initial contact at the Cash4Cars 800-number associate who provided text and email links for the necessary forms, called to confirm receipt and accuracy and connected three-way conversations with Copart associates, the buyer of the junk car. Additionally, The Tow Guys driver was prompt and friendly and finished off the process which took less than 48 hours from start on a Tuesday midday and ended early Thursday morning at my convenience. Very easy and satisfactory.P.S. I loved listening to the variety of background music while on hold: "baby you can drive my car," "on the road again," "she's real fine, my 409..."Service: Vehicle purchasing

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Cathy Laucella

I was able to sell and have the vehicle picked up in less than 20 hours. The price was very generous. Would highly recommend this if you are selling a vehicle. No hidden cost. Service: Vehicle purchasing

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Sean Volz

Solid experience. Martha was very helpful over the phone. Process was simple from start to finish. Recommend to anyone that needs to sell a car with some damage Service: Vehicle purchasing

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Brett Reichelderfer

Picked up car when promised with a check given to me on the spot. Paid the highest amount as compared to competition. This is the second time I used them and the same is true for both experiences. Service: Vehicle purchasing

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Noemi Martinez

DO NOT RECOMMEND!!!If you can get your car from anywhere else please do so. It might be easier to steal it from a dragon's hoard. We went to pick a vehicle up on a Friday. The client with the account at this place said to take an ID and the money and everything should be fine. He has guys do this all the time. OK. Everything was not fine! It started with signing up on a queue to wait your turn which, ok, understandable. Once our number was up we went in and they asked if we had an appointment. Uh...no. The lady who tended to us said she'd take us as the last walk-ins. I was relieved.I am not one to use male or female anatomy to describe people, but I'll make an exception for whom I can only imagine is the office manager at that place. The word starts with c and rhymes with runt. She was that. While the lady who tended to us put in our information, the other one called the next person forward and asked their name. He said, "Mohammed." She said, "Whatever." I knew then I wasn't going to get the vehicle I had paid for that day.And it only went downhill from there.

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Greg Berry

I was looking to sell my truck and happened to find Cash For Cars online. My truck was older with high mileage and some mechanical issues. I did an initial appraisal online, and was then contacted by a representative.The process was quite simple and after answering a few questions, I got a fair quote for my truck. The arrangements for pick up were easy and convenient to set up and went very well. I was given a check on the spot and they took my truck. Overall I was very satisfied with the experience.Service: Vehicle purchasing

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Patricia Perry

Very pleasant and professional helping us to recycle our used car. Thank you for being there to provide a way for others to dispose of their used vehicles. Service: Vehicle recycling

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Starless

Fast and easy professional service. Best of all, I recieved the best quoted price by far right off the bat with no haggling. Highly recommend! Service: Vehicle purchasing

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Timothy R Fehr

Overall a good experience. EXCEPT that, I scheduled the sale and pickup of my vehicle on July 7th. It was confirmed that the vehicle would be picked up on July 9th from 8am to noon. Unfortunately nobody showed up and about 130pm I decided to call the company to see where the driver was. I gave the girl my lot number and after a couple minutes on hold, she came back and told me that they did not have me in the computer for a vehicle pickup. After a couple of back and forths, she put me on hold again. When she came back on, she said that the earliest I could get my vehicle picked up was July 17th. This made me very upset as this was a van that I had already transferred the title to them, and had canceled the insurance for. Luckily, I only live a mile or so from the local Copart location and was told I could drive the van over to complete the transaction that day. So basically, it's just the communication between the Copart divisions that need to be improved. If I had lived further away, I would have been definitely more upset with their lack of internal communication.Service: Vehicle purchasing

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Greg Awgul

The entire process of selling my car was made very easy. The offer was for a fair price and saved me the aggravation of listing it and meeting with people at my home to try and sell the car. Service: Vehicle purchasing