Cats Auto Salvage 48917

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Shawne Honderd

I have needed a few different parts for my truck and of all the places around the Lansing area the people at Cats are by far, the absolute most friendliest and helpful people. They are so amazing and if you can’t find what you’re looking for, they will try to help you find it. As a female teaching myself to work on my own truck over the past few years and not knowing a whole lot about mechanics and even less about bodywork, Cats has been super helpful and patient with me. If I had the Option to give them 10 stars I would. Thank you especially Aneita, she Goes above and beyond for customer service and she has really made me feel super comfortable out there and I appreciate her so much

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Jeremy

Called ahead, asked about the part I needed. Was assured it was available. I asked if it was in good condition (very specifically asking about cracks, deep scratches, rust, etc). They assured me it was in “really good condition.” Drove an hour and forty minutes just to get there and have them bring to the counter a cracked fender with rust on the backside of it. Obviously seeking used parts we’re not expecting perfection but that was ridiculous. The counter employee said “I’m sorry” and “we can discount it for you.” What? Who is going to buy that? So I spent $45 in gas to drive almost three and a half hours and they refused to compensate my gas even when I called them the morning I was going to pick it up and asked for the second time about its condition to make sure the drive was going to be worth it. DO NOT! DO NOT! do business with these people EVER!!!

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zachry nichols

Highly recommend this place very nice people very understanding and very respectful and great customers service and quick at their job

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Kimberly Allen

I experienced something rare by simply calling this establishment… CUSTOMER SERVICE! They didn’t have my part, but they gave me a referral complete with a phone number! Thank you. I’ll be back and I’ll definitely tell my friends!! Amazing.

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Brian Hudson

Good people. Fair pricing. Would recommend.

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Billie Moore

Best place to buy parts , huge lot !! The staff is informative, helpful, and kind

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C J rasey

Cats gas always accepted when my parts needwd returned and could call ri vwar then

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David Huver

That's a great place to go if you need parts for your vehicle in can't afford new ones

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T.G.

While they didn't have the particular used part I was seeking in their salvage lot, they were extremely polite and patient on the phone. I appreciate that level of old school respect.

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corey stewart

Always good to me in here about once.a week love it

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Ariel Diana (Arielsmurfeater)

I got what I needed I got a Reconditioned Battery for my car and it works great

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michaell campbell

Great customer service and very resourceful

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Never take Life 4 Granted

I usually always go to cats to get parts if I need em. The staff is very helpful and knowledgeable about where everything is at. I usually don’t go anywhere else for you pull and save sometimes I have them take it off for me if it’s hard to get to or not the right tools they got my back. Prices are affordable and if I need to bring it back I can if it’s wrong or broke they will get me a replacement. They help me if I am having a hard time carrying stuff I’ll pay and they put it in my car for me. Definitely the place to go when you need parts

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Angelica Sherwood

Absolutely love cats the owner is very nice and the staff are just as amazing . From my personal experience all of the staff I have encountered go above and beyond with customer service BTW sanitation for lobby and restroom was a A++😘 Last time I went there for parts the yard Techs were more than accommodating in assisting with part lookup and interchangeable compatibility definitely a 10/10 can't wait for my next visit. Take care guys and thank you so much for providing Quality Service 😘😘

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Cassandra Herrick

Always helpful staff. Just about every time I've called on a part they've had it, and affordable. I'm sure I'll be needing more parts soon and I definitely call Cats first.

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Armonn Goods

Anita is very helpful, I always come here and order parts. Today I went to order some parts for my car and she told me she’ll look to see if she can find them for a cheaper price. Couple hours went passed and she called me and gave me a price that was $80 cheaper. That’s something she didn’t have to do but I really appreciate it. Thanks Anita!!

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Dianna Dunn

The employees were very friendly and they paid me exactly what they quoted. Made the experience easy.

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Mo Styles

Great people here. Only place in town willing to pull a used cylinder head for me. Jarrod's customer service was awesome! Felt like family! Highly recommend!

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Buster Dog

The folks at the front desk were very helpful and friendly! They let me peruse their stock at my leisure and gave me a great deal on an older part. Would highly recommend.

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James HOWLETT

Great place to buy quality used parts for your vehicles , at a reasonable price, the staff is very friendly,knowledgeable and helpful and will go the second mile to satisfy the customer needs. Come and visit them, you won't be disappointed. 🙂

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Michael Sewell

They always have what I need and the prices are really good too. I highly recommend!

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Kevin Hiers

My second visit here in a year. The ladies behind the counter are very polite. The prices are very good, for the small items I purchased. I will be going back again next time I need a used part for my car.

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B B

Best prices in town and they stayed after hours to help me out when I forgot to bring my tools to swap out my old battery for the one I had just purchased. They went over and beyond for me and I will never buy a battery anywhere else. They were recommend to me from a friend and I will be passing on this recommendation to everyone I know. Thanks Cat's.

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Justin Tolen

Amazing people and service. They always seem to have what nobody else has.

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Maria Miller

Have had very good experiences the past couple times I’ve been here for parts. Only reason I’m not giving a 5 is because I was quoted the wrong price for a part ( person accidentally quoted price for older model) but the staff was very helpful and the owner still gave me a really good price.

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Steven Baker

These guys were great! Very friendly and a pretty darn cool yard. They let me weigh a uhaul in the past for a moving receipt when other places wanted to charge an arm and a leg! Looking for older cars, they have a decent pick from the back of the lot. New to old, like going down memory lane..

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Nate Mayes

I needed a tail light asm. for my van. They had one pulled for me I got there. When I got home to change, it did not work. Took it back next day and had one in hand with no questions asked in less than a minute. This one worked. Great people and service

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Clinton Harris

Called up there and asked em if they had what I needed. The guy on the phone said yeah come on up. I drove 45 mins just to walk around in the cold looking for the vehicle they didn't have. When I went inside all I got was "oh we forgot it got rolled out better luck next time"

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Drink with Devin

They ask brand new prices for junk parts. Wanted a head off a Honda and they wanted $125 😂 that’s probably what they paid for the whole car. Also tried buying tail lights and they wanted more than new prices. Showed them the prices new and they said best they could do is match that price 😂 I’m done going there! Seems like there prices are based on there attitude that day!

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Steve Miller

Very nice and helpful staff. Also very fair pricing. My only complaint is that they park some cars so close together that it can be difficult or even impossible to remove any doors you're looking for.