Copart - Ionia 48875 (n/a)

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John Hillary

My vehicle was at Copart-Ionia for 7 weeks. My first visit to make sure it was weather proofed showed me there was items missing from the vehicle. No one affiliated with Copart claimed any knowledge of where those parts were. On my second visit, with the assistance of the yard guy George, we found a missing wheel/tire combo in a discard pile. This was a new wheel/tire setup. 400 miles on it. Perfect condition that they removed from the rear seat and threw away. Matt in the office blamed it fully on the tow truck driver that brought my vehicle there. There were miscellaneous parts in the back of the vehicle that have never been found. After my insurance claim was settled, I bought the vehicle back. Still no parts that they removed. They are shady. They stole parts from my vehicle. No one cares. I’m out $600 for the missing parts. Good luck to you if you ever decide to buy a vehicle from them or get your vehicle back after a claim settlement

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GOD SERVANT

I’ve been to many copart lots but this is absolutely the worst so crowded with too many vehicles in a huge mud lot both where you load and where they store cars.. had to drive my truck inside because they don’t load big vans with their forks.. lady at counter was nice and forklift driver was helpful but that lot has so many pot holes I ended up damaging my truck’s suspension..

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Paully O'Brien

I wish i could give this place negative stars. They told me they could not load me because they were too busy and i did not have an appointment. I was there at 11am, and not one person was in the parking lot. I was the only transporter there but because their appointments were all booked they would not help me. They had forklift drivers just standing there. I had my dispatch call them and they still told us no. I was literally the only person in the parking lot, but they told me they would not load me and were super rude about it. Had to leave without the car I drove 300 miles there to get. Worst Copart in the midwest.