Reed & Hoppes 48875

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Brian Little

While launching my boat at an unimproved dirt boat ramp on the Grand River my vehicle (minivan) rolled back and I could not get out. The water was right to the top of the rear bumper within an inch of flooding into the rear hatch. I shut the car off. The boat was already off the trailer and I unhooked the trailer and was able to drag it to the side. I was afraid the current might catch it and pull my vehicle further and deeper. My wife and I chocked the front tires with a large tree branch and used a tow strap to secure the vehicle to a nearby tree. I Googled tow services near me and called Reed & Hopped. As soon as I explained to the dispatcher my predicament she said someone would be there in 20 minutes. Nicholas the tow truck driver was there in 8 minutes in a cloud of dust and flashing lights! Nicholas winched me out and left my vehicle further up the incline to let any water drain out of the exhaust. The tailpipe had been at least half a foot under water. Luckily my vehicle started right up and I don't believe any water got into the passenger compartment, but if you had seen it half sunk in the river you'd be as amazed as me. Nicolas was kind, courteous, professional and knowledgeable. Also the truck was probably the cleanest and most organized tow truck I've ever seen. Disaster was averted. Many thanks to the quick response of Reed & Hoppes and Nicholas.

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Billie Jo Christensen

Rudest people I’ve ever had to deal with. First got rude with me asking about helping someone get their vehicle out of there, then when I found out the owner of the vehicle beat the tow truck to the lot, they said ooops sorry we are closed. And then charge when you’re not open? How? People can’t be magical geenies and obtain their vehicle without you there! Stop being so RUDE to customers!

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Don Noel

Our regular tow company for our fleet were tied up so we tried R & H. We will never do that again. They charged almost 200.00 more then the competition.