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Fenix Parts Forest City (Previously Butler Late Model Used Auto Parts) NC 28043

Auto parts store
4
star iconstar iconstar iconstar iconstar icon
(based on 30 reviews)
Address:
584 Mcswain Rd, Forest City, NC
Zip Code:
28043
Phone:
+1 828-245-3686
Fenix Parts Forest City (Previously Butler Late Model Used Auto Parts), Forest City, North Carolina
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Fenix Parts, is a leading provider of automotive products. We specialize in Recycled Original Equipment, Getting the parts you need and the prices you want! With our network of locations throughout the US we have access to more parts, getting you back on the road quicker.

We Pay Cash For Cars!

(888) 810-1193

Customer reviews of Fenix Parts Forest City (Previously Butler Late Model Used Auto Parts) in Forest City, NC

4 stars based on 30 reviews
  • V
    Vasia Lazaruk
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    1Star — Very disappointing experience. Drove 2 hours from Charlotte to get a gray fender I was promised twice over the phone. When I arrived, they brought a white one instead. They said they had the right color but needed 1–2 hours to remove it. After waiting 4 hours total, they finally brought it — but with dents. Completely unprofessional. Wouldn’t recommend.

  • M
    Mark Francis
    star iconstar iconstar iconstar iconstar icon

    Not sure about your business but your drivers of the Isuzu box trucks are dangerous. Tailgating me by no more than a car length at 60 mph on 74 eastbound west of Shelby. June 20th 12:50p

  • T
    Triston Jones
    star iconstar iconstar iconstar iconstar icon

    This company has awful business practices and decorum as well as terrible quality parts. The manager Marty wasn’t as bad as one of the reps David who was extremely rude and unprofessional. Lesson learned from my issue, if you ever get any work done with a part covered under their warranty you better have proof you called, who you spoke to, and for how long as well as email traceability or they will decline they were ever contacted and won’t help you. If you have a service or OEM provider call on your behalf…don’t. Follow up personally or it will bite you in the butt like it did me. My technical/fine print issues aside they were hostile, and had a very condescending and aggressive tone. Little bit of research says this is common company practice for them, at least at the Forest City location. Bad parts, bad service.

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