Florida Dial-A-Part Inc 33578

b

brett koepke

Drive over an hour to get the part I ordered. Got there had to walk the yard with a worker to find the truck and pick a part that wasn’t damaged. Then wait in the parking lot for an hour for them to tell me their puller went to lunch and they would deliver the part next day. Next day came and went so I sent my wife to drive back there and get it. They gave her a damaged part. Have been told daily for a week they were sending a new door panel haven’t gotten one no my cash back. Do not do business with this place.. THE REVIEWS DONT LIE!!!!

e

elliott beals

Terrible Place I don’t recommend buying anything here. full of liars paid basically an arm and a leg for a cab and was told it was perfect and it’s far from it. Told it was rust free and it had rust starting on the 3rd brake light and in the fender well. Also on top of that told it was in great shape was never told the clear coat was peeling off the roof and hood not to mention the dent i wasn’t told about and all the touch up paint. Terrible customer service was offered 500 dollars to “paint” but they clearly have no idea what they’re doing because paint is 100 dollars a pint. I was told I would get all my money back but they wanted me to pay to ship it back they wouldn’t pay for it. They dont stand behind nothing they own. Then he told me they don’t guarantee paint but they don’t mention to the customer they expect you to know that. Will never purchase anything from this location again. Terrible experience with them and the owner tries to talk down on you if you mention something

N

Nicole Geidel

Kinda p.o I live in Spring Hill and I called first to see if they had the part, which the gentleman told me yes they have it and it was pulled and ready to go. So I drive and hour in a half out my way and at first the gentleman comes out and says he can’t find it then 10 minutes later the other gentleman comes back and tells me it’s been sitting on the shelf for 2 years and the alternator is locked up….so I wasted my time to come out here and left with nothing

S

Sharon Cavanaugh

Dennis was awesome! Told me he had my part, when I first called, and said I could pick it up anytime. I shared which day I would be making the trip, (160 miles RT), and hung up. On that day, he called me @8:00 a.m., and warned me of very bad weather in his area. I was amazed at his thoughtfulness! I went the next day, got my part at a very reasonable price, and he disposed of the old part for me. All staff were friendly as well. Would not hesitate making another trip, if needed. Thanks, Dial-A-Part!!!

A

Alberto Segura

Def not a good place to trust… very bad customer service lack of communication… they sell u cores instead the good parts….a month dealing with this people never solve the issue…..this place should not be open

B

B Crippen

Wish I could give no stars! This is the WORST company I have ever dealt with. Joel is very unprofessional, I called him at 2ish asked to make sure it was okay that I came and picked up the part I needed, told him I was about 2 hours away, he had an attitude but said it was okay. The whole way to get here I was in back to back traffic. I was 2 miles away which should have taken me maybe 5 mins to get there but there was a double accident on the road so I called him and said I’m literally right down the road but there is traffic, he again had an attitude and was very rude saying the door is closing at 5 o’clock and to get there quickly. I told him I’m trying but there’s not much I can do bc of the traffic and that I’ve come from 2 hours away. He did not care, did not want to wait a few extra minutes to help me out when the part is already paid for. I’m so frustrated and I understand they close at a certain time but when I left the house I was going to be there at 4 but I could not help the traffic that I kept getting stuck in. Told my husband he would deliver the part next day, next day comes at end of day my husband calls and text and they tell him that they had to turn around because the truck broke so they said they would come next day. Next day comes and still nothing. Also kept ignoring my husband’s calls and text to get a refund since we never got the part. Do not do business with them!!

g

gefrygr

I placed an order for two parts on the phone for over a month ago, they told me that they will call when it is ready to pick up. But, I never received a call back, I had to call them back several times to find out what was the status, and they kept telling me that they will call me once it's ready to pick up. When I called back after a month, I spoke with Joe and said that that the parts were all torn and nonfunctional. When I asked why nobody called to let me know, they said they didn't know. They also said the order didn't go through and they thought it was cancelled but when I checked the order was processed on my card and have waited 5 days without refund. Save yourself time and money, DON'T BUY ANYTHING FROM THEM!!!!

M

Michael Stewart

I've seen a wide array of reviews on here about Dial-A-Part. My experience was stellar. I worked with Chris who was nothing but courteous and prompt in my dealings with the business. I got quotes on a Toyota 4.7 V8 engine and he advised that I consider the lowest mileage unit they had (choice of 3). I paid via credit card using the form provided and the engine was delivered to my door the next day at no extra charge. This engine looked almost new! It was obviously stored in a clean environment and not exposed to the weather. I am extremely satisfied with my transaction and cant think of any way they could have improved. Even their delivery guy was extremely courteous and helpful. I will look to do business with them in the future.

B

Bart Harla

Drove an hour and a half for the wrong parts. We spoke on the phone asking if it’s from the exact car I was coming for and they assured me saying yes. When’s get there it was inside a Nissan and I have a ram. Parts didn’t fit and they told me 125. When I got there they said it was 600. Do not do business with this place. Absolutely horrible customer service.

B

Byron Leftwich

Very knowledgeable and the only place in a 50 mile radius of my house that had the brake booster that I needed! Thanks!!

G

Gregory Bryson

My name is Gregs from gregs complete auto repair. i have purchased probably 30, engines and transmissions from them i had few issues with about 3 and they took car of every issue i ever had you wont find a better place to buy your parts....

A

Amanda preston

This place is AWESOME! They are honest and keep their word. Which is so hard to find these days. We bought a part from them that wasn't working ( which is a risk you take with buying used parts) and they changed it out no problems at all. We drive all the way from Port Richey just to come to them! We will never use anyone else. I will recommend them to anyone looking for a part! The guys working within the established are very kind, knowledgeable and helpful! Great place all around!

B

Brian Dreggors

Chris and the rest of the staff are excellent. Very responsive, willing to make deals on things, and guarantee what they sell. As a dealer, its a pleasure to work with such a great source of parts, especially for certain obscure late-model domestics like HUMMERs and G6 convertibles.

R

Rodney Martin

This place is great. The main man in the office is always helpful and friendly! I've gone there 4 or 5 times and have been satisfied every time. It doesn't take long to pull a part if you just walk in, or call ahead and it will be waiting for you. Great prices and way more professional than the other places around riverview. I've told many friends about them and I hear nothing but good things after they have gotten parts. Gotta give them a try!

C

Chrissa

All I can say is wow! Unbelievably rude! Walked up to the desk and was immediately greeted by someone " what do you want?." We told him our mechanic had called and spoken to someone half an hour ago and we were told to come up and pick up the rim. He said no one called him and he didn't have the room and then turned around. Wish I could give them below a one star.

M

Marleigh H

Excellent service! I needed a replacement windshield for my 03' tribute, it was here the next day brand new! Yay! Thank you!!

J

Joshua Stanaland

Picked up a set of wheels and tires for a good price. The staff was helpful and knowledgable, they take you out so you can choose what you want and they pull it for you and bring it to you. The wait was a bit long but they were busy. I'll be back if I ever need anything else.

R

Ryan

Worth noting is that this is not a "you-pull-it" type of place, which I find unfortunate but many will find very convenient. A couple of weeks ago I picked up a brake master cylinder for my '98 Corolla and am completely satisfied with my experience. The part they grabbed for me, which they did in the middle of a huge storm (I still feel terrible about that- I thought I would have to pull it), was in good shape and is currently serving its purpose very well. Additionally, their prices are not that much higher than I usually find at self-service places. Plus, there's the convenience factor of simply calling ahead and picking up without the need to perform any labor at the yard. My brakes are now back to "like new" condition in exchange for about $35 and maybe 30 minutes of labor spent on swapping out the cylinders. I would certainly recommend this place to a friend.

J

Joey Dos Santos

Been coming here for yrs for used batteries and they are very helpful and cheap with prices. Very reliable place for battery and car parts

X

Xia Xiong

08 tundra rear bumper looked and paid for it, waiting to pick up the next day. Today they called me to cancel my purchased that I already paid for due to price different. I know they just sold it for more money. True customer service it is your mistake you should honor the purchase. This is my first and it will be my last with this place.

R

Ronnie Hopkins

Great used auto parts place!! They are always able to get me what I need, and at fair prices too. The staff here is very knowledgeable, and helpful. And I Dosent hurt that they are on my end of town.

H

Hunter McBee

Very rude people. Asked to look at a part and they printed a picture and said “that’s what it looks like” in a rude way. Then they finally let me go back there and it was actually dented when they said there’s nothing wrong with it at all. so they want you to buy something without looking at it?? There not negotiable at all. Prices are way to much for what they are. Never seen stuff priced so high. Worst junk yard I’ve ever been to.

S

SKY`S AUTO COLLISION

Called over 4 times ordered a back glass & every time i get told i would get a call back once its pulled I call after weeks waiting and they tell me they havent pulled out my part because somebody has to cut out the glue! Will never do business with this company again very poor communications

V

Vik “MR BEEKAS” Ary

DISHONEST! I purchased a driver side mirror which they had listed in color "grey" on their site. I received the item in "champagne" or gold color. When I called to report the issue, I was told that they do not stand behind color parts. My response was that if this is your policy, then why would you list any color at all? Not only would they not refund the $20 I paid to have it shipped to my home but they said that I would have to pay to ship it back. Ask yourself; do you want to deal with a company that misinforms customers and then doesn't stand behind what they say? Save yourself the headache and don't deal with these liars.

P

Pete Matijasevic

The body shop my vehicle was taken to bought an engine from these guys that they advertised a motor with 3k on it. When it was delivered to the body shop the vin number on the engine was rubbed out with a grinder and not visible. The body shop contacted them and they advised they took it out of a 2012 Kia Optima and they did not know why the numbers were missing. They further advised that they would provided an updated receipt with the Vin number identifying the vehicle it came out of. It has been over a month and no receipt has been provided with Vin number. I spoke to the manager Mike and he advised that the body shop bought the motor and not me so he would not offer any further information. These guys a crooks. Buyer Beware!!

L

Lyn Varney

Been buying from them for 8 years. Matt and Chris have always worked with us if there was any issues. Parts are mechanical, stuff happens, Matt & Chris do the right thing and look out for us. I appreciate you guys! Thank you.

J

James Collins

I was supposed to receive 500 for my Odyssey Once I arrived offer not honored

B

Britney Sharpe

Called to junk a 99 ford f150, was told $100 to pick up and I literally live less than 1/2 mile away. All that's wrong with the truck is corroded battery terminals, have clean title. Only been sitting about a week. LKQ in Tampa offered $290 with pick up. These people are either super lazy, or prey on those that don't know better.

K

Kristie Roden

Good place for parts! Helpful people! Make sure you call first to see if they have what you need..Very friendly staff. Will help you to get what you need if they have it..

S

Steven Lang

By far the easiest and most knowledgeable sales department I have ever worked with. I have been searching for a reliable salvage yard in the grater Tamap area for a while now. Thank you guys, I will be back!