Foss U-Pull-It 28532

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Alan Godsey

I’ve been going to foss for over 13 years and for the majority of the time I’ve had the pleasure of being assisted by the friendliest office staff. She has always taken the extra time to assist me and is extraordinarily knowledgeable about her job. As a disabled veteran I appreciate all the work put into inventory and knowing what year and models have interchangeable parts saving me time and money. Going above and beyond her job description she has integrated events like the Easter egg hunt to not only show appreciation to her customers but to add a little fun and excitement to pulling parts. What has become lost in most big business is the in person customer experience is most important. For instance I’ve often waited in line to to speak with an associate at other businesses to be asked to hold while they answer the phone. I find that to be rude and it never happens at Foss. She has always greeted me with a smile and extended every courtesy to me regardless of how rude some people treat her. She has never lost her baring and works hard to deescalate heated conversation from honorary customers. Thank you for everything you do for our community. Foss would not be the same without you.

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Ian

Found exactly what I needed quickly, and the cars were well organized.

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Mike Ball

Although I didn’t purchase anything, the attendant working the cashier’s window was very helpful and although she was already sure from memory that she didn’t have the vehicle/part I needed, she still confirmed in their system.