Frank's West Side Auto Parts 60623

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Edward Lee

Used to be a good place but now it's dead along with bad customer service. I saw owner throw out customers for asking about something as innocent as prices and parts information.Having an attitude like that grumpy old man in”Grand Torino” he treats his customers and employees more and more ungratefully throughout the years forgetting that he once started out poor and working for somebody.Even when customers were respectful to him, he uses his security guard to pick people up and throw them out even if you don’t resist just because he isn't having it that day.( not a normal person’s behavior)Seriously, you own a junkyard and the people you service are usually poor hardworking people and you treat us like we are on "Hardcore Pawn." We just want parts for our cars not your bad attitude. Chicagoans work too hard to be insulted when they come in to spend money in your shop and provide to your family and employees.

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James Burd

These guys gave me top dollar and came out right away to get my car. Smooth transaction. Highly recommend.

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seth pettit

Very friendly people got the transmission I needed very quickly and make sure to ask the old Italian guy about his trip to Kalamazoo Michigan very funny story

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Devin Joyner

So nice and helpful! As a woman it can be scary looking for things concerning a car thinking men will take advantage. Even though they didn’t have the part I needed Frank referred me to somewhere else!! I love this kind of service, definitely will be the first place I call next time I need something!!!

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Jalissa Waters

So helpful! I called about a problem with my vehicle and although the company couldn’t help my problem they helped me figure out AND put me in contact with exactly who could …! Highly recommend

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Jean Pierre

It's a great experience shopping at Frank's auto parts. They don't charge you an entrance fee. The environment fee, who by the way is a fake fee. Just to make more money on the poor customers. It's deplorable. Love Frank auto parts. They're honest people. They been in the neighborhood for 35 years and plus.Please shop at Frank's.

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Robert Sigrist

These guys are great!! Needed a car junked. Called them up Saturday and they said they could grab it same day. I got off work at 145 and asked if he could be there at 2pm. Sure enough, he was there right on the dot (in the loop downtown even). The whole exchange took maybe 3 minutes. Really friendly. Great experience. Great work guys!! I was impressed.

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Andy Sarkipato

I called and they didn't have my part, but listed several other companies that did and gave me a price. That was cool!

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Keith Hardiman

The prices are right and they got good courtesy!

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John Doe

Terrible answering service. Hung up on me