Lew's Auto Service & Salvage 22551

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Ricardo Samuel

My company bought this used transmission from this company for $1200.00. Whom ever I talked to said it's a very good transmission, when I received the transmission it was dry, looks like they cleaned it pretty well didn't see any signs off leaks offcourse no transmission fluid was in it. After installing the transmission and not evening driving the vehicle we notice huge amount off transmission fluid leaking from the front pump in the transmission, so I called Lews auto back and told them hey we have a leaking transmission. I was told I would get one the following Monday that turned into Wednsday and never got a called back nothing. So I called this company back and was told maybe Thursday, now they cashed my check for $1200.00, don't want to warrant the transmission and everytime I speak to someone it's hold on. So I simply said please give me a refund or send me a new unit, the response NO, the manager said I should have looked at the receipt before installing the transmission because it said replace all seals and gaskets, now mind you this it was never the seals or gasket it was the complete transmission oil assembly. Basically a bad transmission unit. This company new this was a leaking transmission from the beginning. I will definitely not recommend anyone to this place, and will report as well to the BBB. Doing business with another business should never be done like this. In the pics below are the old transmission oil pump. And damage torque converter.

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Evette Kukrak

I had a great experience! The guys here are extremely nice and helpful!

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Jerline Bostick

Great people great service 😄

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frank durant

Duriel provided me amazing customer service very friendly and helpful I thank Duriel so much for a great experience. He went out of his way to make sure my experience was great

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Me

Absolutely amazing! Great price with excellent service. ordered new front bumper, had it the next day Darnell is top notch.

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Randy Kelly

Is incredibly friendly knowledgeable staff your go to for auto parts and service in the Thornburg and Fredericksburg area They even do towing.. 1st rate family owned business

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Daisy B

I had been trying 6 months to get a good car seat duriel made it happend they had a good seat in stock for a great price ! They had it shipped the same day and the customer service was great! Duriel did a great job . Everyone’ there is very Helpful and I would highly suggest them they are one of the top places I found in the area . Definitely worth a drive as well

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Larry King

As a car dealer with a repair shop, I need parts at affordable prices. I've been patronizing Lew's since 1986 for all the reasons that brings customers back. Friendly Service/Prompt Delivery/Knowledgeable Staff/Willingness to Look for Obscure Parts and Very Competitive Prices. Good Country Folks with Old School Values. Larry

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Nicole Cox

This place was great! I went to salvage a car part and I called the day before to make sure they still had it. When I arrived today the part was waiting for me. They took it off the car for me at no extra charge. And the part was very reasonably priced! Great service!