Northern Neck Auto Parts 22485

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Tamara Senger-Puckett

I am furious at this place. I called ahead to make sure they were open today, and Jeremy told me they would be. I DROVE THREE HOURS to get some seats for my daughter's truck, only to be met with a closed business and a phone that didn't even have a voicemail. Unreliable, and frankly downright rude! The guy had my number and knew I was coming. He could have called me and saved a six hour round trip for NOTHING. If they have any desire to make this right, they should ship the parts to me at their expense.

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N S

It's tough when you have to replace an engine and you go used instead of brand new. When buying Salvage you never know what you're going to get, and having to ship it from another state doesn't make it any easier. Northern Neck Auto had exactly what I needed, and after I purchased it they shipped immediately with a tracking number. Jimmy made this process flow really smoothly. I will definitely be back for more used parts

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Brittney Jones

Very UNPROFESSIONAL they are rude and talk to customers like their friends and then proceeded to hang up on a paying body to which we have had an account with for years this is an ongoing issue and BBB needs to be notified