Petes Used Auto Parts 23605

Junk Yard
4.1
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(30)
Phone:
+1 757-599-1200
Location:
USA, Virginia, Newport News
Address:
10165 Jefferson Ave B, Newport News, VA (Zipcode: 23605)
Check map
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Petes Used Auto Parts offers car removal service to its customers with the most friendly service of the market and great customer service. It is a junk yard located in Newport News (Virginia). You might contact them by phone number +1 757-599-1200 or email if you want to get more info about second-hand parts, estimated junk car value, selling or buying used vehicles. You can also see the address below and drop by the shop now if you need to make further negotiation. Remember to see the open hours before you go.

Petes Used Auto Parts JunkYard Reviews

4.1 stars based on 30 reviews
  • P
    Paul M. Shurak
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    Just bought an older used car and needed a latch for the passenger side door. I don't usually have passengers so could have not bothered. Considering a new replacement part was going to be $200. I was happy to find Pete's not only did they have the part and at a 1/3 the price. I got to go with the yard worker to retrieve it. And saw they have 8 other of my make/ model car so I know if I need other parts they're likely to have them. And again save me $$.

  • T
    Tre
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    I don’t even do bad reviews but this is the worst experience customer service I have ever had in my life called cops on me sitting in my car waiting I went to get a upper and lower dash which I payed $100 over priced mind you I came Wednesday to see the car and if the parts was worth to buy told the I’ll buy Friday. Now it’s Friday its payed for and waited for 3 hrs while new people came in and got in the car with the picker and got there parts fresh off the cars. lied about the people working then called the police when I asked to see the owner. Please don’t go here it’s a waste of time mind you I stay out of state at that.

  • L
    Lee
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    Please please beware don’t come here for any of your parts they change parts price when you get there and over charge. Also have you sitting waiting for parts while they sit and watch tv and talk to there friends. If I was you guys go to hoss or pick and pull these guys are a waste of time

  • C
    Claudell Bennett
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    The nicest people you'll ever meet and willing to help and let you go and see what you are getting for your money

  • A
    Al Mad
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    Cadillac going to pick a part except you got somebody that goes with you when you get your part out by yourself and carry it by yourself and put it in the car by yourself it feels a lot like you did all the work and then they want to charge you more money very disappointing. It is a junkyard you know they do have parts for vehicles that are older. And you know they they don't have to keep them anyway they don't want to you're not even supposed to be back there pulling your own parts! That's why after I did all that I was disappointed that I pulled my part and had to pay the same price for them I think this place ought to take a good look at their policies and see if they got a way of making it so that you're not doing all the work for them and all they're doing is taking your money

  • S
    Shawn Cunha
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    Great place to look for parts they are awesome

  • E
    Emily Steele
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    Entering and parking was a little confusing. I've not been to a junkyard before, maybe that's why. There's the office, behind the chain link fence on the left, and you park wherever you can outside the office door. The staff was extremely polite and helpful. Top notch customer service. Prices are reasonable. They will help you find what you need, even if they don't have the part.

  • S
    Steven Crawford
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    great people.. made it happen for me.. and yes they have pit bulls there but everyone of them is a big baby.

  • S
    Steffanie Serviss
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    Spoke to guy on the phone and this is how the conversation whent hi im looking for a turn signal switch for 2011 chevy malibu. Guy says we have it but someones going to have to take it off the car. He said itll be 48$ I said thats rediculous cause pick and pull got them for 18$. He said then get one of those then.. hung up phone. That was rude. I didnt care about having to remove it myself but 48$ i could get a brand new one for. Can someone agree that was pricey and that this guy was trying to get over on me. Zero star but review wont let me.

  • T
    Thiccgurlpatty
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    Very good place for parts. call and ask for price before you go over there

  • R
    Rue Dilla
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    Pretty good people they know exactly what I needed it retrieved it and got me out there as soon as they could I would recommend them to all the locals and need of things for the car.

  • R
    Randy Hill
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    Did a great job at replacing part that didn't work. Only complaint was trusting numerous put bulls around the building and in the building.

  • A
    Adam Brown
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    Lynn & Jake helped me out in my time of need! Jake made loading trailer with a boat onto a flatbed look easy. Thanks again!

  • C
    Chancellor Wright
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    Unprofessional and classless. Attempted to contact petes a whole week before my car was towed, and apparently the home owners association they do business with, they aren't able to find the phone number to them so that I could've prevented my car from being towed. Due to almost 800 dollars in fees, I was unable to immediately clear a registration renewal which is most definitely my personal problem. I call to get at least until my next payday to clear up the matter and you tell me "well it's not us that are trying to get your vehicle" well who the heck is it then. They had no info until after my car was taken lol. The whole reason behind contacting them early to get more time was because I haven't been able to give my daughter a birthday party for 3 straight years due to losing jobs and hardships so this year was very important, but thanks to dear Ole pete here goes another year wasted. You never know what someone's situation is and they for one could care less. I never once raise my voice or presented myself as a problem until my car was taken but they bought the police while towing my car..... that's how you know they knew they were being very shady. Stay away from this company

  • T
    Taylor Hill
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    They were great!! Took the intake manifold off and kept it fully dressed with throttle body still attached for the same price as the intake manifold!!

  • D
    Diane Parham
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    They were very helpful and gave me a great price on an old car. The next time I need parts that's where I intend to go!

  • B
    Brittany Critzer
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    The person who just answered urdamn phone hung up on me whilei was asking a damn question bad costumer service on yalls in...and im not so sure i like that if i didnt need these parts bad id go somewhere else

  • Y
    Yohan
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    Heck yeah this place has what you need cheap and they go pull parts quickly too if your there and serious not just on phone

  • L
    Laura Ackerman
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    Does not verify that the property owner is the one calling them. Complete disregard for the care of cars they are called to tow. Found damage to my car when I went to pick up.

  • A
    AtlasFloor
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    Great place. Everyone was friendly and it felt like they really try to help. It's like one of those family's you would see on reality TV.

  • T
    Taraa Babyy
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    I called an hour before hand to let them know that I needed a wheel bearing for my car . When I came to the shop they proceeded to tell me that I had to pay for the piece and it’ll only be an hour , I had to wait 2 hours due to the fact they told one of the workers at the last minute to get our piece . Very unsatisfied with the customer service

  • L
    Laroy mobile mechanic
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    Had to get parts for a Chevy impala they treated me great

  • P
    Philip Severance
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    Friendly staff that took the time and helped me with everything I needed for a lot cheaper than a parts store.

  • D
    Dillon Heh
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    Great place, decent selection of parts and the people are very helpful. Would definitely recommend this place!

  • s
    sharon francis
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    Great people very honest. Will go back in the future for my car for great prices online parts

  • d
    david london
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    Been there twice and they are always knowledgeable and helpful finding the parts I needed. Fair prices.

  • t
    tim cash
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    Donnie is another one of the best guys I know if you need a part or you need a tow call him or go see him.

  • M
    Marshall Manning
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    Pete's Auto is the place to go they are very helpful if they don't have it they will recommend someone that they may know go to Pete's

  • H
    Harry Robinson
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    GREAT place to get good used parts. I'm a regular customer there

  • W
    Wilbert Jackson
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    Donnie is the guy to go to great guy always been helpful whenever you need him

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FAQs

  • 1. What Is the Contact Information of Petes Used Auto Parts?

    You may contact them by calling this phone number +1 757-599-1200. In addition, you can search for their website to find email contact info.

  • 2. How Can I Find the Location of Petes Used Auto Parts?

    Petes Used Auto Parts is at 10165 Jefferson Ave B, Newport News, VA (Zipcode: 23605). Use the map above to discover the best way to get there.

  • 3. How Do Others Think About Petes Used Auto Parts?

    You can check out one of the featured comments on this salvage yard below.
    “Just bought an older used car and needed a latch for the passenger side door. I don't usually have passengers so could have not bothered. Considering a new replacement part was going to be $200. I was happy to find Pete's not only did they have the part and at a 1/3 the price. I got to go with the yard worker to retrieve it. And saw they have 8 other of my make/ model car so I know if I need other parts they're likely to have them. And again save me $$.”

  • 4. What Sort of Services Can I Find in Petes Used Auto Parts?

    Petes Used Auto Parts offers vehicle removal services, where you can get rid of your junk car. If you want to evaluate their services in comparison to those of other salvage yards, you may do so on this website.