Brock Automotive Import Service OR 97006

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Sophia Nation

I came to Brock Automotive from the Honda Dealership because of the outrageous quote they gave me to fix my brakes. I brought my old gal in (a 2008 Honda CR-V) to be inspected and to get a new quote for service, and not only did they do a much more thorough inspection, they also fixed a lot more for less than Honda planned to charge me. The staff was all lovely and professional. They were communicative and explained the issues to me with a lot of patience (I am not a car person). The system they use to send info and quotes is really great, and it made selecting services and paying really easy. I was also surprised how quickly they were able to do so many things. Bonus - they have TWO little shop dogs. I will be coming back here anytime I have a problem, and I'll be sending others here as well. Thank you!

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Balaji NA Pawar

I brought my 2019 Mercedes-Benz CLA 250 to Brock Automotive to diagnose a water leak, and the experience was outstanding. They kept the vehicle for several days to thoroughly investigate the issue and determined that the repair would need to be handled by a body shop. Because of that, they did not charge me for the diagnosis, which really speaks to their honesty and integrity. James went above and beyond by offering to speak with and email the body shop directly to share his findings, which was incredibly helpful and saved me a lot of time and stress. They also worked directly with my extended warranty company and successfully replaced my rear differential. I also had my vehicle serviced while it was there, and it now runs smooth as butter. James was professional, communicative, and genuinely cared about making sure everything was done right. Exceptional service like this is hard to find. I highly recommend Brock Automotive and especially James.

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Robert Johnson

Great to work with and I could tell they wanted to be precise and not over charge or find extra items to fix. They were straight forward and clear. Replaced my Nissan Armada fuel pump and did regular maintenance. Thay fixed the vehicle in a timely manner. I will go back if anything else in the futures is needed. I highly recommend them. Nice staff too!