Alberto's Towing CA 92843

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Leonard Shi

The towing service is overpriced compared to other LA regions. I was from the east, it cost no more than 200 dollars. What kind of “gold” service would cost over 500 dollars??? And they treat people badly, and lock people out of the yard out of sun, only allowing people to give document through gaps between fences. I would suggest this business to adjust the price, be kind to people. In response to the Owner's message: I understand the importance of following parking rules, and I’m not denying that my car was towed. I paid the fee and took responsibility. But I was a paying customer at the restaurant, had lunch 20 minutes ago. After the tow, I spoke to the restaurant manager, who said he never requested the tow. That raises real questions about whether the action was even lawful. What really upset me, though, wasn’t just the cost—it was how people were treated. I was with an elderly couple, both over 80 years old. We were left outside in the heat for over 20 minutes, and the gentleman clearly showed signs of heat stress. I had to pretend I had diabetes just to get a bottle of water for them. When I tried to enter the office, your staff chased me out and even threatened to call the police for trespassing. That’s simply inhumane. I’m not here to argue about the law. I already accepted the consequence and paid over $500, which is far more than what towing costs in many other parts of LA. But the way your staff treated us—especially elderly people in distress—was deeply disappointing. Everyone deserves basic decency, regardless of the situation. I sincerely hope your business can reflect on this and consider treating people with more kindness and respect in the future.

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Emily Raissdana

Quick service after waiting hours for AAA they didn’t have a truck big enough to tow my f350 but Alberto’s towing handled it quickly and professionally. Would use them again.

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Courtney G

DO NOT LET THIS COMPANY TOW YOUR CAR ESPECIALLY TO THEIR YARD. They will raise expenses and then hold your car hostage until you pay the increased price. I called for a tow truck through gieco roadside assistance. First tow truck couldn't tow my car. Second tow truck backed into my car and put a hole in the bumper. At the time of the incident they claimed they would cover all expenses to fix the bumper and give me a discounted rate on my mechanical issue. I was told the repairs for the bumper would take 2 to 3 days max. They ended up keeping my car for 7 days. It took multiple phone calls and showing up to the yard to get them to fix the issue they caused and pay for it in full. They claimed the bumper was brand new and took +$1000 to fix. They just patched the hole and slapped some paint on it. I was originally told the price for the mechanical issue was one thing and after completion they told me the repairs would cost more. They refused to return my car unless I paid the additional cost or i was told they could undo the work and I could tow it somewhere else. I ended paying the extra money because I just wanted my car back at this point. I was tired of all the lies. Every time something went wrong I would hear that's not their job they shouldn't have told you that. Very disorganized and unprofessional business. Repair work was done very sloppy. DO NOT LET THIS COMPANY TAKE YOUR CAR