Lexus Stevens Creek Service CA 95050

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Tiffany Anderson

I am impressed with my recent maintenance visit to the Santa Clara Lexus dealership. My service writer, Kunal Pabla, approached my vehicle and patiently listened to all of my questions and concerns and addressed each with care. He was also willing to speak with anyone within my family or friend circle who could help describe and offer input and context. It wasn’t needed, as he examined all aspects of the situation at hand and made sure I understood next steps. I remain pleasantly surprised with the efficiency in which the team worked, online and via text with easy to peruse documentation and pictures with clearly defined overviews of the proposed work order. Kunal obtained my permission with a signature before starting work, including costs. A loaner car was readily given for free to help me move along with my day. The work was cost effective and timely and was communicated to me the entire time. My car was returned clean and in better condition than when it was dropped off. I am thankful to have met Kunal and his able team to help the health of my car so it runs like a champ for many years to come. I love my 2015 Lexus IS 350 , which I bought from this dealership with the plastic unwrapped right before my eyes. I highly recommend this dealership and maintenance shop as a trusted source for your car care. Your friend, Tiffany Anderson

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Ivy Kim

I changed my *fave* service location to this one after trying 3 different locations. The service rep Marcos Rodriguez was the reason I prefer going here now since last year. He's super professional, efficient, AND friendly. I've encountered at least 6 different reps in the past 4yrs and he's gotta be the best one! (And I AM VERY PICKY per what my husband says ^^) Just being honest when I say he's just good at what he does and has all the answers to any question I have. Currently, my husband and I own Lexus vehicles and our next car will probably be another Lexus (without a doubt). As long as he is working here, I know which location to go to and who to book with (Shout out to Ricardo as well, who helped me with a loaner this past weekend. The process was super smooth and quick). Thank you Marcos for your hard work as always. My husband and I will see you on our next maintenance visit! Ivy

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Akshay Menon

One of the best dealerships I’ve experienced across the Bay —and their consistently high Google rating truly speaks for itself. This is my third visit, and each time the service has been exceptional. I brought my car in for the routine 5,000-mile oil change, and the service team went above and beyond by thoroughly washing and cleaning the vehicle and even topping off the gas tank. The staff is professional, efficient, and genuinely focused on customer satisfaction. I highly recommend Lexus of Stevens Creek’s service center to any Lexus owner looking for a hassle-free and premium service experience.