Batteries Plus CA 95991

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Sol Perez

I had an appointment at 3:30PM to get my iPhone screen replaced and the young lady at the front told me I had to turn off the FIND MY through my iCloud. Which was my fault because I forgot to do that beforehand. Took me about a little over 30 minutes to figure it out and turn it off since I had to work my way through a half working screen. I went back in hoping they would still fix my phone and they were so kind enough to still fix it for me. Super quick service. The young lady and gentleman were very helpful and understanding. 100% RECOMMEND!

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Racerboy53

Batteries plus employees that I have dealt with don’t have enough knowledge or care to provide customers with battery information. I can understand why brick and mortar stores are closing. When I asked for some clarity on a product I recieved an “I’m not sure.” No, “Let me find out for you or let’s take a moment and use this as a teachable moment.” She just didn’t care. I ordered this battery online, I didn’t see anywhere online where it stated to bring a government issued photo ID to get your product. I had my company photo ID, confirmation emails, all my credit card and health care cards and they refused to give me my products. I recently lost my photo ID. I won’t be doing business with Batteries plus in Yuba City after this experience, each visit to this particular store is similar, I have never walked away feeling like a satisfied customer, they are a specialty store that acts like you owe them something for the convenience they provide. I’ll order from Amazon and have it delivered from now on. To the management, get some people that care about their clients and the products you sell before you need to shut your doors.

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Sally Royce

Dave was great and fixed my battery in my key, fob in 10 minutes.