Frank's Irvine Subaru CA 92630

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Adella Farr

I came to the Subaru Service at Frank’s Irvine Subaru 3 times with my 2018 Subaru Outback asking them to check the driver’s tire. Everytime I went they said it was fine and after I left the tire pressure kept going down. It seems like they did not even inspect the tire and just filled the tire up. I drive 2 hours on the freeway everyday so safety is extremely important to me. It seems like this Subaru no longer cares about their customer’s safety. I am extremely disappointed with Subaru Service and no longer recommend them for your Subaru needs.

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Iva Aquino

We got our new car today! We went last week we met Mr Marcelo I have worked as a receptionist in some reputable car company as well I got a good feeling w Marcelo as our sales guy he gave us enough time not too pushy very sincere and helpful genuine interaction. Shout to ms Aslami she’s so amazing and so as Dustin to help my boyfriend get the new crossteck. I highly recommend This place especially Mr Marcelo great guy. Upfront and willing to help

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Elefante

They always treat me well at this dealership, from the day I bought my car here and through every service appointment I’ve been through. They are all friendly, respectful, and go the extra mile. I always leave thinking about how great their customer service is and how rare it is to get that kind of treatment anywhere. Today I was helped by Sam Flores, who totally fit the description of service above. I came in for a battery replacement because my battery died a few months before the warranty expired. Sam took care of it and kept me up to date while they tested and replaced it, and even threw in a free software update for the dashboard system. Thank you so much, Sam! It’s so good to have a dealership you can trust to be honest with you, and treat you so well. They clearly know how to get people coming back for more.