O'Reilly Auto Parts CA 92509

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Heidi Golightly

The manager luis was actually the individual that I spoke to on the phone and I told him I was having the issue looking for the daytime running rear lights for my car, and without me knowing he was super helpful. I thought prior to arrivkngvto tge store ( he told me it'd be easier for them to see what the issue was before telling me what it could be) who I was speaking to was just a general employee. But it was nice to know that the person I was speaking to was a manager who also went above and beyond what I expected. I appreciate that from o'reilly's.I don't even get that at autozone

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Desmond Montoya

Most of the employees are decent. They definitely have room for improvement with regards to the logistics of ordering parts and communication with customers. I ordered a part in the morning and was told it be there the same day. So I was scheduled for work and to take my car to the mechanic before I head to work. In the morning the very next day. However the part didn't arrive until 2 pm the next day and I was told it was delivered to the wrong store. Without any call or heads up regarding a late delivery. Every call was my calling them until the last call when they finally let me know that the part arrived. This is a classic example of O'Reily's making their problem my problem. I don't care what the supreme court says. Corporations don't deserve the same rights as a human being. If humans need to be accountable for their actions, so should corporations. Extremely unpleasant experience. Go to AutoZone instead and save yourself time and money.

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Teresa Silvasomsak

No more Autozone for me!! This O'Reilly location is going to be my new go to for parts foe my 1995 Toyota. ALAN WENT ABOVE & BEYOND to make my alternator change quick, painless, and best cost effective on a Saturday. Thank you, Alan. ?? The customer service is phenomenal at this location, I promise! ?