Golf Cars of Riverside Inc CA 92501

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J Cu

My brother brought his golf cart to this shop over a month ago. He was told the job would only take a couple of weeks, but instead it sat there for more than a month. When the shop finally called and said it was ready, they tried to tack on an extra $1,000 over the original quoted price. When my brother refused to pay more than what was agreed upon, things escalated. Jonathan, one of the owners, started raising his voice and cussing at him. My brother stayed calm and never once got loud, yet Jonathan accused him of being rude and even threatened him like he wanted to fight. Then Jonathan’s brother, Casey, got involved and continued the same unprofessional behavior, swearing and yelling over the phone instead of working toward a solution. At one point they even threatened to just leave the golf cart outside their gate. It wasn’t until my brother said he’d be showing up with the police that they finally agreed to release the cart and gave a half-hearted apology. By then, the damage had already been done with the way they treated him. Customers deserve respect and honesty—not intimidation, threats, or surprise charges. Prices should be honored as quoted, and repairs should be put in writing so there’s no guessing game when you’re called to pick up your vehicle. Unfortunately, this shop chose the opposite approach.

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Gordon Roberts

Had some upgrades done. Very Happy with how quick the work was finished and the Quality, another very satisfied customer, did everything I asked for, for a reasonable price! Picked the cart up and delivered it back with new tires, a little truck bed for our ranch. Fixed the brakes and did a general make over. Very Happy. Great people! Thanks Jon and Kyle!!!

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Richard Curran

I’m Richard Curran, and this review is about how my son, Richard Jr., was treated at this shop. He dropped off his golf cart over a month ago after being told the work would take only a couple of weeks. When the shop finally called and said it was ready, they tried to charge him $1,000 more than the original quoted price. When my son refused to pay the extra amount, things escalated. Jonathan, one of the owners, cussed him out and got aggressive—as if he wanted to fight—despite my son remaining calm and never raising his voice. Jonathan falsely claimed my son had been loud earlier, which was not true. Jonathan’s brother, Kyle, then got on the phone and continued the same way—yelling and swearing instead of handling the situation professionally. At one point, they even threatened to leave the golf cart outside their gate. It was only after my son said he would be coming with the police that they finally agreed to release it and apologized—but only after several more minutes of insults, profanity, and excuses about how much time they had supposedly spent on the cart. No customer—my son included—should ever have to deal with this. Quotes should be honored, repairs should be documented in writing, and customers should be treated with respect. Instead, this shop relied on intimidation, surprise charges, and unprofessional behavior. I would strongly caution anyone against doing business here.