College Towing CA 93406

A

Andrew Romero

I have a brand new Audi SQ8. I purchased it as a dream car. Unfortunately, I had a tire blowout and needed it towed to get new tires. When the driver was putting the car on a flatbed he didnt realize the parking brake was engaged and while lifting the car the front end was off the ground a couple feet and then fell because the tires wouldn't turn. Honest mistake right? I took pictures told the driver, he briefly tried to deny it but then apologized about it. This happened on Friday 11/28. The dispatcher was helpful but said almost all management was on vacation. They would reach out quickly as possible. I called every day and also sent an email. No one did anything about it, and on Tuesday, I spoke to someone who wouldn't give me his name and claimed that the issue wouldn't be resolved any time soon. I finally got a call today, Wednesday (6 days later) and was told they did an investigation and they wouldn't cover anything. Keep in mind they never called me back, never looked at my car in person or anything. Just denied it and were super rude about it. Keep in mind I watched this happen. The damage, which I have pictures of is directly underneath the tow hooks and the car fell from about 3-4 feet off the ground. What a joke right. Here is the kicker, each person I spoke with, manager and dispatcher (with the exception of the first person) was extremely confrontational and defensive. Im really at a loss. To be honest, I dont know if I have ever left a public review of anywhere that was negative but these people deserve it! At this point I will be turning them in to the BBB and filing a claim on their insurance anyways and also filing a lawsuit with the court. This is an ABSOLUTE JOKE! I really, really encourage everyone to stay away from this place at all costs. Mistakes happen, but to handle it in the way that they did is totally unacceptable and I will not stop until they take responsibility for this. Oh by the way, my wife is having a baby tomorrow so to have to deal with this simultaneously is completely infuriating. Shame on you College Towing. This isn't the last time you have heard of this. DONT LET THEM BULLY AND TAKE ADVANTAGE OF YOU!

M

Martin Brown

I had just fueled up and my wife and I were heading toward the highway to go back over the grade to home when my truck began to act weird. I knew we were going to need a tow. I called AAA and JC showed up. He towed my work truck, and towed my dump trailer, back home over the grade so I could get it to my mechanic, even though he was off work already 10 minutes when he got to me. He was professional, friendly and probably one of the safest drivers I've met. Appreciate the great service. Thanks guys!

D

Deb Garza

Five-Star Rescue With Style — Thank You, JRad & College Towing! If you ever find yourself stranded in San Luis Obispo and needing a tow, pray that College Towing sends JRad, because he turned what could have been a miserable afternoon into a smooth and surprisingly pleasant experience. After calling Auto Club, we were told it would be over an hour due to “weather delays.” (For the record: it was sunny, dry, and not a cloud in sight — unless someone was forecasting imaginary rain. ?️) Needless to say, we were already frustrated. Then like a towing superhero on wheels, JRad rolled up 15–20 minutes later and saved the day. He was professional, knowledgeable, friendly, and clearly excellent at what he does. Calm, confident, and kind — exactly what you want when your car decides to quit on you. He handled everything quickly and safely, talked us through the process, and had us on the way home before Auto Club’s estimated wait time even started. If every tow driver were like JRad, people would actually look forward to car trouble. ? College Towing — please know what a fantastic employee you have representing your company. People like him are the reason customers come back and recommend you to others. Huge thanks again to JRad — you turned a stressful situation into a great experience! ?✨