AutoZone Auto Parts OR 97424

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Coast fork Classics

We have a commercial account at this store, I stopped in tonight 12/21/2025. I was greeted at the door by Wayne a Manager holding the door ajar and smoking in the door way which is against the law, the parts guy inside was put off as he was working on a display shelf where oil treatments are. He then scoffed because he had to go to the counter yell at Wayne still smoking at the door that he was not going to be able to finish. He asked for my phone number and pulled up my account, after finding the part asked if I wanted to charge it I said no I will run under my account but I was paying cash. He started to get an attitude and I said I would just order it in the morning or send it over via the Autozone account page. He stormed off like a 12 year old , I asked asked if we needed to have a conversation and he stated that he was going to ignore me and left me standing in the store by myself. No sight of Wayne either. I told him he can ignore me tonight but tomorrow I would be speaking with management. I never got his name so I called and got it and told him I would be speaking to Dan the regional manager in the morning.

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Israel Cortes

Absolutely phenomenal experience. The closing shift crew of today 9/2/25 was amazing. We came in needing lights 5 minutes before closing and they absolutely handled our situation and got us situated in no time with big smiles and laughs. Give these lovely people a raise. 5/5 stars would comeback in a pinch in no time!

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Jeffrey Jara

Was traveling today May 22nd, and it started to rain. The wipers on my wife's car were on their last leg. So we stopped at the Cottage Grove Autozone so I could grab new ones. Buy wipers, employee's will install. But this was not offered nor were they seemingly willing. So I was going to do it myself. It was raining pretty steadily, and I was having difficulty with the clips. There was an employee, about to make a delivery or pickup of some parts, who saw me struggling and came right up and started helping. He was kind and really helped us get back on the road quickly. His name is Jorge. From my wife, children and myself, Thank you Jorge. You are a saint.