Apollo Recovery Services OR 97035

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Brittany Wolf

MAKE SURE YOU TAKE ANY PHOTOS BEFORE LEAVING THE TOW YARD! THE WOMAN AT THE OFFICE TRIED TO TELL ME I COULD NOT TAKE PHOTOS OF MY OWN VEHICLE TO PROVE DAMAGE WAS THERE BEFORE LEAVING THE PROPERTY. She was very sketchy and stood over my partner and I as he got underneath to make sure the fluid dripping from my vehicle wasn’t radiator fluid since the hole punched in the front end is right next to the radiator. They also wasted 10 minutes of my 20 minute appointment while they were moving other vehicles around in the yard. They kept trying to push us out as quickly as possible, saying they had other appointments to get to and they could move the car to the street for me to look over the damage. They couldn’t be bothered to respect MY scheduled appointment time, and were only interested in trying to prevent me from documenting the damage to my car. The company damaged my car when they towed it in the middle of the night. I reached out to them in regards to the damage, and sent over the photos as requested. It has now been two weeks, and I haven’t heard from anyone in regards to getting the damage repaired. I sent my original email on 12/05/24 and they responded next day asking for the photos I have. I sent them and after not hearing back from anyone, messaged again on 12/18/24. Their response was that they had emailed me on 12/06/24 asking for the photos, and that is it. There has been no further communication, and I have had to reach out multiple times asking for someone to get in touch with me to resolve the issue.

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Kris Clayborne

I was stuck at a gas pump car dead and my battery pack wasn’t enough to jump it, luckily these guys showed up and had the cables that had me up and running in less then 20 seconds ? great people highly recommend for all towing type needs

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Sandra Banks

I had a great experience with Apollo Recovery and especially Charlie. He was professional, respectful, and understanding throughout the entire process. Charlie communicated clearly, handled everything quickly, and made a stressful situation much easier to deal with. It’s rare to meet someone in this line of work who shows such courtesy and professionalism. Thank you, Charlie, and the Apollo team for treating people with dignity and respect.