LKQ Pick Your Part - Help Yourself CA 90744

J

Jeremiah Basch

Got parts needed then upon checking out I remember I need a car battery. They have a big rack of them by the exit. So I ask how much. $40. I was gonna go get one but I just ask if the have all the sizes. They say they do. So I buy one and then go to get one. I am trying to to find the right one and a worker that seems to be the battery guy tells me to pull up my car and he will size me up the right one. So I go get car pull up and the guy watching exit who thinks he runs the place is now questioning if I payed entrance fee. I had to prove it. Then I find they don’t have the right size battery. The guy that thinks he is in charge is telling me to take a different one that they decided I should have and go. I don’t want it. It’s a cheap value craft. Now he goes to question if I even paid for a battery. I had to now prove that also. I say I just want money back. Mr. In charge tells me I need to take the cheap batter and go. I can’t get refund. I didn’t pay warranty. I didn’t even get one. They don’t have the right one I just want money back. It’s a problem and they are being very rude. The place has the worst customer service. Now I’m waitng over an hour longer than I would have been if I just didn’t get a battery. Unbelievable some people.

L

Long Hoang

Waste of time. Photos of inventory are of day vehicle are received. Went there based on photos to get doors, they were damaged beyond repair. Employees don’t care and damage cars when moving out to for public

J

Jesus sabas Bazan

I came here for a car part and when I got to the car I noticed a guarantee charged. I went back and told them you guys never told me if I wanted guarantee on my part that I bought. The guy had an attitude and told me to tell the supervisor who was also rude and said what do you want now? As if I ever spoked to this man before, he said they can't do nothing they can't give me my money back. And while I was there another guy was telling him he was going to press charges on him. I do not recommend anybody to come here unless you want these thieves to steal your money.