Frank's Pontiac Parts CA 92277

s

sergio ramirez (Checo)

Frank is an awesome guy and is well organized. Everything Pontiac. All the parts are in great condition and it's a very professional serious business. From what I was able to see vehicles ranged between 1960s to 1980s.

C

Chuck Holshouser

I found some 67 headlight bezels on Frank's website that looked to be in good shape so I called and ordered them. Very nice customer service, order was placed, and paid for. When I got them, instead of packaging them to ensure no damage was done to the 58 year old chrome (for instance back-to-back), the bezels were packaged using shrink wrap face-to-back. When I took the shrink wrap off, there were noticeable scratches in multiple places where the back of one bezel scratched the front chrome side of the other. I was amazed at the fact that Frank's is a used parts seller and the condition of parts they sell is "everything" yet someone in the shipping department packaged these with no sense of preserving the condition. We sent Frank's an email describing the condition with pictures and received no response for over a week. So we called them and they acknowledged they received my email but would not do anything about it. Was very rude as well. I won't buy anything else from Frank's.

M

Maibuman66

Just received parts for my 70 GTO and came in exactly as described. Have bought a few hard to find parts and everything was in good shape. Spoke to a woman on phone, believe her name is Kris( sorry if you spell it differently) and she was very polite and courteous. In an industry where it is getting difficult finding good aftermarket parts and is almost impossible, it's good to know that there are places like yours that will help individuals like us keep these Pontiacs on the road. And for Frank, after reading your responses to some of the reviews, I understand exactly what you are talking about as I'm also in a retail environment. I choose not to leave bad reviews on anyone and make my own choice to just move on for various reasons. Just know that every time I called you guys I've had good experiences. You are one of my go to places for parts now.