Crabtree Automotive OR 97322

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Monica Young

I usually go to the Mercedes service center in Salem and thought I would try out Crabtree and see how they compare as I live in Albany. Very impressed with the service turn around time, explanation of the services needed, loaner availability, and customer service. I will be using Crabtree in the future for sure! Extra points for the helpful dog at the counter, Seasmus☺️

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Logan Brown

We get all of our vehicle maintenance and repairs done by Crabtree Automotive, and I have only great things to say about the employees and the high quality of work that goes into each maintenance and repair being done on our vehicles. Their employees always go the extra mile. Even in the little things, like the paper mats that get put on the floor boards, to the little gift pack of a pen, note pad, calendar and so on. It’s those little things that lets me know this company cares about their customer satisfaction and their work quality. 5 stars all around from me.

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Billie Stokesbary

I had issues with the transmission. I called Crabtree and I was able to get in that day. The mechanic figured what the problem was and fixed it. They went beyond and above to do a inspection on the vehicle and also looked Carfax to see any service was done by previous owner. If any repairs or replacement needs to done, they give the estimated quotes of the service included replacing parts and give you options to replace or repair. They will treat you well. Likely will recommend this place as reference to anyone. Friendly people and a great looking dog too. Thank you for a wonderful experience.