Fred's Sound Of Music Audio Video Inc. OR 97214

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David Weber

Hands down an amazing store and staff. I was in need of a new home stereo setup as Sonos was just pi$$ing me off. Being newer to the area I started the hunt for a good store and stumbled on Fred’s Sound of Music. I wandered in for a quote that I knew would give my wife heart palpitations. That’s when I met the staff at Fred’s, which made the process easier and even made winning over the wife easier. Tony sat me down with a few speaker options and we went through the usual songs to test hi-fi systems. In the end Tony helped me make the right choice without breaking my budget. When my wife came in and was being skeptical of the cost he walked her through the same process and it clicked. Wife aggro avoided! Once the parts came in I was fit into the schedule. The installer that came out, Dave, was super awesome and helpful. I had plans to rewire so it looked cleaner, but he did that as part of the process. When we hit a snag due to the CEC of multiple components trying to take over, he did everything he could to resolve it and turns out it was a check box hidden deep in the Hue Sync Box app. We treated everything and it worked flawlessly. He then taught my wife how to use everything as well. I’ve now been back to look at headphones and even bought my turntable upgrade.

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Marc Meadows

I had a Stanton and Technics turntable needing new cartridges. Chris in the the repair shop was really helpful in explaining the benefits and limitations of each turntable. He precisely explained the tonal quality of the different cartridges and was not jargon heavy. Very patient, interested and helpful. I am going to bring my Technics back for some cleaning up soon. Giving my money to Fred's made me really happy.

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Rachel Palmieri Weber

My husband wanted to upgrade our sound system from Sonos (which has made some terrible decisions of late) and so he found himself at Fred's. After telling me the quoted price (and I began breathing again), we popped in so I could hear the actual system. Tony was our salesperson and he was awesome through the entire process (and continues to be when we stop by). He is super friendly, fun to chat with, knows music very well, and is not a pushy salesperson at all. I was sold once I heard the first notes coming out of the system so we began the process of ordering everything, trading in our old system, and waiting for install. The process took a little while, but that was expected and overall, everything went very smoothly. Tony remembers us every time we stop by and asks us questions about things we had chatted with him about. For instance, when I got the demo back in the summer, I requested to hear Brandi Carlile. My husband swung by this weekend (November) to buy a new turntable and Tony asked if I had gotten Brandi Carlile tickets for her March 2026 show! That is one of those little things that goes a long way in terms of keeping customers. Dave was our installer and he was super chill and nice, as well. Our giant Pyrenees also loved him (I think that was a mutual feeling). Dave was very respectful of the house as he worked and he explained everything really well to my husband and I. During the final tests, something wasn't working correctly and we thought Dave was stumped (he was more frustrated than we were lol), but in the end everything was figured out just fine. Another excellent experience with Fred's! At some point, we won't need to buy more audio equipment, but when we do, we will for sure go back to Fred's to see Tony. I'm so grateful that Portland has an audio shop like this because you never get quality equipment and quality customer service from the same place these days!