Alec & Lonnie Towing CA 93314

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Julia Walker

I had a flat tire last week and needed a tow, and Alec and Lonnie Towing was incredibly helpful from start to finish. Lonnie went above and beyond. He couldn’t have been more kind, professional, and reassuring during what could have been a stressful situation. He didn’t just tow my car; he made sure the repair shop I was going to actually had the right tire for me. When the first shop didn’t, Lonnie personally recommended another place, called them for me, and confirmed they had everything I needed before taking my car there. If you ever find yourself in need of a towing service, I highly recommend Alec and Lonnie Towing.

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Bill & Sam Garrison

Hartford Insurance dispatched them for my MIL’s car that became disabled while she was driving. Her Suburu Forester made a noise like hitting a pothole (there was no pothole) she attempted to pull off Santa Fe Rd and fortunately was able to before the steering locked up. My sister in law came to the spot to pick up my FIL for his medical appt. I came and waited with my MIL for the tow. Shortly after I arrived she got notified of the towing 60-100 mins. We then called Alec and Lonnie towing and they say less than 60. Approx 40 mins later Lonnie came. Super nice guy. He went the extra mile to assess the situation and he became angry when he realized that the A Arm bolt was missing especially after she just had the car serviced. The A arm had jammed into the wheel well. Lonnie took video and shared with me. He then jacked up the car to put the arm back and used a temporary hitch pin to get the wheel to turn straight so he could bring the car to the dealer where they had done a shoddy repair job. He was gracious and kind and showed urgency in his anger. I believe he went above and beyond in a situation that could have been far worse than it was. He truly came to the rescue. Thankful for his compassion

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Karla Gomez Tria

I recently had an excellent experience with Alec and Lonnie Towing today. Their team was prompt, professional, and handled my vehicle with care. They arrived quickly and communicated clearly throughout the process, which put me at ease during a stressful situation and they made sure to secure my vehicle properly for transport. I highly recommend Alec and Lonnie Towing for anyone in need of reliable towing services!