Andre Auto Sales & Salvage 79938

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Aaron M

I work for a auto shop and these guys are some of the most unfriendly, and most unprofessional people that I unfortunately have to deal with on a consistent basis. Will say they have parts then when you arrive they aren't there. People who answer the phones don't seem to have a in depth understanding of the parts they sell and often don't know what your asking for if you give them a correct technical term. Would leave 0 stars if I could

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Jason Ellis

I called and They gave me a price on some doors. Once worker's showed up 30 minutes later they changed the price and it was $400 more than what was originally quoted. When I called and spoke to them they got rude and hung up. Very disrespectful and unprofessional and scam artists.i spoke to Raul who quoted me first then changed the price.

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Andrew De La Paz

5/15/2024 I went to their office about 1 pm to go buy an engine. And ended up loosing 1830 dollars . One of the Mecanics found my envelope and turned it in. After a day of this incident I got my money back! Thank god ! There is still honest people god bless you guys! You have a customer for life! Thank you guys!!

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Timothy Board

Beware they will try to take advantage of you. Found a part I had to dig out of the car and priced it 65.00 dollars more than online changed prices from what I was told on phone to what they told me when I got there drove 200 plus miles for the part that was beat up

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a C

At first sales people were very blunt but helpful. Found a great price for what I was looking for, being a female with some knowledge but no tools, it was a plus that the parts were removed from the junk cars for me. Haven't tried the parts hope all goes well they guaranteed it, plus they had a 24 hour return policy but since I can't get a hold of my mechanic till over the weekend, they gave me a little extension. Plus they were very grateful for my business when I was paying.

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Justin Sewell

Found a center console listed by them on car-part price was $150 gave him the stock number me and his worker drove to the back picked it up brought it to the front and had the audacity to say it was listed wrong and now the price is $300. Bunch of scammers in this place.

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Jacob Rodriguez

Very rude on the phone, rude tone, and after i asked if they had a used engine i needed, immediately said no and hung the phone up

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Troy Lee

Went for a interior door handle cover and the Arabic guy was extremely rude. Said he would not take the one part off the door to sell. Wanted me to buy the whole door. Even told me, "look i make the rules on what you get and how you get it". Look elsewhere and come to this place as a last resort.

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Zach Chenoweth

Prices are fair, service was good, and their inventory is kept up to date. Understand that it is a junkyard and there are cultural differences before you go and you won't be disappointed. Highly recommend going here if you need any parts to fix up your vehicle.

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Nyal Goforth

Ordered an engine, when it shipped I found there was a problem with the part that needed to be fixed. Called Mike and he adjusted the price, great customer service.

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M H

The inventory on their website is up-to-date and prices are reasonable. As a woman I really appreciated the gentleman who helped me look for the sunvisor I needed. He drove me to a couple of vehicles so I can pick out the sunvisor that was best to my liking. It was my first time at a junkyard and he made it very easy for me.

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Joshua Fuentes

Worst service, front desk people very rude and unwelcoming and unhelpful. There better options, DONT GO!

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support support

Mike has been of really great help .We as a auto shop recycler business ordered many engine and transmission and we are really happy as the parts were shipped in timely manner and parts exceeded our expectation. You have earned our business. Sincerely, AJ from Prefer Auto Parts.

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manuel ceniceros

I bought a transmission for $850 for a nissan. I ended up not picking up the transmission, the company didn't even move the transmission yet they charged me a $240 restocking fee. I don't see it right that they charged me 240 for nothing. I won't be back and don't recommend coming here.

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Dennis Farnquist

A little slow to respond but always a good place to find out information and for used parts also

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Jesse Hernandez

(I'm a Disable Vet): This place should not even bee allowed to sale their parts to anyone in this city. I first called on the phone to find out if they had a part that I was looking for, and person on the phone told me that they had it, and it was going to cost me $20 dollars. After driving all they way across town, when I got there were two men on the front counter, so I continue to let them know who I was, and why I was there. Both gentlemen were not very helpful, because they told me that they never heard of me. I was very confused because I knew I had talked to one them on the phone. One of they even accused me of being a liar. Anyways I ended up wasting my time arguing with two men that I don't even think they are professionals. PLEASE DO NOT MAKE BUSINESS WITH THIS PLACE. My impression of these people, is that they are going to rip you off!!!

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Nolan Curtis

Worker was rude, had to leave my toolbags upfront. All of their vehicles have been in really bad accidents. And when I found what I needed, had to go up front and tell him I found it. His quote was ridiculously over even the price of a new part. Save your time and go to pull a part.

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XxlaloxX9205

They will say anything to sell at high over price. If you are not sure about parts or know a lot about cars I assure you they will pray on this. The arabic decent owner tried telling me I cant buy the one piece i needed of the car and interchange it, I needed to buy the whole piece (an extra piece) for more than double the price of what I had seen it new online. I asked him to explain and he said some stuff I could tell he pulled out of his ass, i know you can interchange and it commonly fails. He seemed so confident about telling me his BS, though, I can only imagine how many people actually fall for these types of lies. Its cool if you want to sell it as a whole, just say that but don't make stuff up. He then had the audacity to tell me I was wasting his time, im sure you can see the irony here. Damn clowns, i just ordered the part online.

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Priscila Silva Grijó Farani

Was looking for a tail light for my Nissan Sentra, I checked on the website if they had it available, they had two on their inventory ($40 and $50 ones). Called them to check if they still had it, they said yes. My husband drove all the way to the Far East side to get it, getting there, they wanted to charge $80. For this price we buy a new one, as the attendant told myself to do (a***h***). They don't disclose the correct prices.

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David Sims

Asked if they has a vehicle to pull parts from, said no and hung up before I had a chance to ask another question.

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sonia lopez

The rudest people and cuz I am a woman they treated me worse. They did not allow us to go to back to make sure it came from the right car. They wanted to charge more than they said on the phone.😑

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Nguyen Hung

I bought a front door for my sonata from Mike. Such a great experience, fast shipping, reasonable price, and well-packaged. It fitted well with my car. Highly recommended.

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Gressia Valencia

The worst attention! I called and order a part that they supposed to have, it passed a week and I call back to know about the delivery and they answered me that 3 days ago they called and let me know that they don’t have the part. They never called me!

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Llorito Castanares Todd

Very rude customer service. I called in to ask for a part availability and the guy just said "No" and hung up on me. I'll definitely not bring my buisness here.

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Anynoumis Havker

He's a scammer and I was inside he charged a guy 50 extra because it wasn't as damaged. Es un scammer cobran extra nadamas porque puede

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Jose Varela

Horrible service, spoke to a person up front to see a part and they wanna sell it to me with out being able to see it and we need to know if its the proper part or not. On top of that, selling a oil gauge that's brand new for 10 at auto zone and they want to sell it for 30. Then we tell the person there and told me "then leave and buy it over there". What kind of personal do these people hire. Worst ever!

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Michael Smith

I own Caveman Auto Repair in Carlsbad, NM which is @ 150miles away. I have done business with Andre for about 5yrs now. The engine in my 94 Lexus is from Andre. The transmission in my daughters 03 Camry is from them. I have also installed about 1/2 dozen engines and transmissions for customer vehicles from Andre. I have not got a bad one yet. They have very reasonable prices. As a business owner in a different town, It is difficult/expensive to get things shipped out. Also the engines are pretty well stripped down, ex manifolds, mounts or brackets that you would normally expect. When I decide to deal with Andre, I usually make the drive, bring the core, and pick up the part so if anything needs to be swapped over or is different I know right then. Otherwise I would give them 5-stars. I have never had a problem with a part. I think their was once I made a drive for a part they couldn't find. But I was picking up parts in El Paso for another vehicle so it wasn't a total waste. Like I said, I have NEVER bought a bad part, never needed a warranty reqest. Most of the stuff has been reasonably priced & low mileage. Their inventory is HUGE, although in my opinion a little disorganized.

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Beau Bilbro

I ordered a motor off a 2015 Ford Transit van that they had listed for $2,400 and they said the motor only had 23,750 miles. I went forward with giving them my credit card info so they could ship me the motor. Then the day they were going to ship it, I decided it would be a good idea to do a carfax report on the vehicle the motor came out of to see if they were being honest on the mileage. It turned out the last update on that vehicle actually showed 98k miles. They completely lied about the mileage on the motor to sell it for more money. I canceled the sale and asked to be refunded the $40 I spent on carfax which they would not do. DO NOT BUY FROM SHADY COMPANY!

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dakota steininger

Extreamy horrible service Tried to see if they carried 302 heads and without checking was told they dont within 1 minute of answering the phone. The individual was very rude didnt check and came off as just completely uncaring.

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J Robert Ruiz Jr

Found exactly what we were looking for. Good prices. Great help from the young man that took me to see the product.