LKQ Pick Your Part - El Paso 79936

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J Sanchez

If i could select zero stars, i would. Super bad customer service, they want to be modern with automated systems, but don't know how to update it. No one ever answers the phone because the automated system rudely hangs up after telling you to check the website, then you go to the website, and EL PASO is not even on the list, comes to tell you, this business does not belong in the AI community. Do not even waste your time.

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Arlene O'Kelley

Customer service has no idea of what is available nor are they willing to help with the questions one has about Parts at the junkyard. Very unprofessional and frustrating!

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CAROLINA ESPARZA

It it really Disappointing when you call the phone number to speak to a live person only to be directed by an automated voice directing you to their website and then hangs up on you. Very Poor Customer Service! If I could give it less than one star I would!

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Isaak Escareno

Called and just says to visit website but in the website doesn’t show the El Paso Tx location

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Alonso Lozano

Helpful staff, except for a rude older lady at the front desk. I would recommend this place if you need the whole transmission or motor as it doesn't live up to its name "pick your part". I needed bilateral tie rods and gears and got charged for the whole rear axle thank God the core was excluded. 1. They make $ out of the parts 2. They make $ out of the metal 3. They make $ out of the core Live up to the name and let me choose my part Good thing they have plenty of competition here in the border, Juarez and El paso.

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Carlos Valdez

The answering service directs you to a website where you can do your search. El Paso is not even in their menu of locations!! Very aggravating!

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Manny Gonzalez

The best service I have ever had at a junk yard. I found everything I needed for all my cars. The cashier I believe his name is Hugo, was very knowledgeable and very humorous made our visit a happy one.

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Charlie S

Purchased a part I went in with my recipt before the 30 days to return the part. Idiots did not mark the item and i didnt notice. They refused to refund me and not even credit for something else. So lost my money and stuck with a no good part. Would not recommend this place.

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Louie Contreras

This place really disapoints.Call and find out for yourself then go to the website and get even more disappointed when El Paso is not even there..👎👎👎

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Gracie Herrera

You do find stuff. But rude staff. Front desk young girl super rude. No customer service whats so ever. They don't make you feel welcomed.

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Raul Flores

Its good place find some parts but you get charge $5.10 for the invoice that's crazy plus taxes on top of that

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Mike Green

Very friendly and helpful. Even print you put a location of the cars you are looking for!! Anna very fair pricing!!

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Eddie Flores III

Customer service number just tells you to check the website then hangs up. Website confusing.

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victor cardenas

I'm a repair shop every other week I need parts or engines, but they never answer the phone otherwise I would buy more often

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carlo cervantes

Was able to find all my parts for the car I was looking for and the staff was very helpful in loading the larger items prices are fair too bad there going out of business but hey they have great discounts

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Carlos Sandoval

They fired that rude lady up front. Thank God. Very friendly helpful people. Prices are very fair.

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Jose Vigil

Dont know how to charge for certain items so they try to charge them as more expensive items. Relays are not computer modules.

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King Corona

This place is not worth your gas, overpriced even for broken pieces and horrible customer service dont waste your time.

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A piece of Kookie and a cup of Tae

never has any parts...to expensive they sell it like if it's new....

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Robert Beltran

Waaaaaaaaaay over priced they're used to getting insurance companies that'll pay them whatever they ask

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RastaDee

Is this even open anymore? Nothing on website now.

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Ivan

Best Service for a junkyard/part yard and fair prices. Recommended.

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Claudia Enriquez

They don't have what i need ( a rim) can you believe it with so many junked cars!!

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3 name changes allowed every 90 days.

Went today. They are out of business. Take note folks!!!

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Saul Antillon

Good selection just a little bit over priced.

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Gilbert Portillo

Lady who answered the phone is rude!

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Angel Zuniga

great place, found everything in a jiffy

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Jorge Vasquez

Marco y te dice una grabadora que esta cerrado para que ponen el num si no van a contestar hoy es martes y la grabadora te dice que marques de lunes a viernes en horario de 8 am en adelante y hoy es martes no sabado ni domingo pésimo el servicio