Arcadia Auto Parts 75211

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Robert Vargas

Tesla owners BEWARE! Call because it said they had a part in stock. Online it says it’s brand new. I confirmed with the guy who by the way is the rudest guy on the planet. I’ve never had a company talk me out of spending money with them like this guy did. Besides them being the rudest people alive I checked on the hood that was listed as new and when I asked him, he said no if you want new go to the factory well, that’s just what I did and it was $700 cheaper! Yes, I said it correctly $700 less than parts and out checked other parts For Tesla and they are price gouging! All Tesla parts they sell are 2-3x the price as a brand new part Direct from Tesla. Whoever is answering the phone there needs to be fired. Definitely a telephone, tough guy. But I must say thank you for saving me over $700!

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shirwan alsalihi

I recently had an experience with...Arcadia auto spare parts This made me feel very disappointed, and I think it's important to share my feedback. Although I have been a customer for some time, my most recent visit raised some concerns. They are exploitative and have no way of dealing with customers First, I found customer service to be lacking. The staff seems uninterested and unhelpful, making it difficult to get help when needed. It is very important that the store has attentive and experienced employees to ensure a positive shopping experience. Secondly, the organization of the store was not up to par. The shelves were cluttered, and the products were difficult to locate. A well-organized store not only enhances customer experience but also reflects positively on the overall image of the business. Finally, the payment process was slow and inefficient. There were only a few registers open, resulting in long lines and wait times. Efficient checkouts are essential to customer satisfaction, and this aspect fell flat during my visit. I hope that these comments will be taken constructively to address these areas of concern. I believe that with some improvements, Arcadia Auto Parts will have the ability to provide a much better experience to its customers.

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Monica Leon

This place sucks, they just sold me an alternator for $101 for my Camry. They charge my CC, then tell me the plug on the back is broken. now I have to wait 3 to 5 days to get my money back. They said I do not know nothing and they could have tried to cheat me. DO NOT DO BUSINESS HERE.