I drove all the way from Chicago,IL to purchase a knee assembly for my nieces Honda CRV to come back home for the part to be messed up. When I called, Sam the manager to let him know that the part was messed up and did nothing to help. Sam blamed me for purchasing at my own risk of it being damaged. Nowhere did it state that I had to purchase at my own risk. Poor customer service coming from the manger who did not offer to at least give some credit back after driving 300 miles.

Their employee Eddie Wyatt threatened to fight me at the shop because he doesn’t like that the current winner of jeopardy is a woman. Yes, I’m not making this up

Best auto parts yard around, Hassan and Sam are very professional and went out of their way to get my totaled vehicle back in driving condition.

The location was easy to find. It had easy parking and access to the offices. The prices are more reasonable than other used auto parts yards. Will use again as needed. The workers were nice and helped carry the rims i needed.

Before I turned in my lease, I needed a new bumper, tires and a bunch of other parts. I spoke with Sam and he was very knowledgeable about my car and what I would need to pass inspection. He hooked me up with a great price and like new OEM parts for a fraction of the price. Thank you guys so much, you saved me thousands!

Excellent service. Best price around. Buying parts from Sam for years and never had a problem. They deliver parts usually next day after the order. Friendly staff.They have late models vehicles and can get parts that otherwise are very hard to find around ( recently bought some18 Continental parts at a great price).Would go back anytime.

Good experience. Wasn’t a fan of their website indicating they take credit cards and then having to pay via electronic bank transfer/wire in order or get my item but they did ship it very fast and it arrived two days later as expected with no issues so far. Owner is a nice guy.

I was on the hunt for a hard to find auto part that Big Mike's had in stock (the only place nationally!). Kind, friendly service. Shipped the part to me, shipping was super fast. I would highly recommend, thanks again :)

We use them daily to get late model great parts for absolutely amazing prices. This is a tough industry filled with stressful situations. We use Big Mikes to help us save money and fix cars quick and painlessly. Their prices literally can compete nationwide with anyone. All their parts are off and ready for a seamless transaction. They will work hard to double check part numbers or send you pictures of whatever part you are interested in. They are a trusted vendor for our business and we count on them daily. Thank you so much for helping us grow. If you are an auto repair or body shop or a car dealer or just a regular person needing any auto part, you can trust them to have it for the best price!

I was in search of a BMW 335 engine. I came across Big Mikes. Theirs was the most affordable out of everyone in the country. I am located in Manchester NH and run a small business and so I was unsure of how to get the engine. I decided to call and spoke with Mike Jr. He was very friendly and explained they could ship the engine and have experience. I told him my location and he knew off the top of his head the price to ship it. Even with shipping the price was half of what everyone else was charging. I decided to buy it, sent the funds, and it was shipped out on a pallet the very next day to my surprise. 2 business days later the engine arrived. I am extremely impressed with the efficiency of Big Mikes. I would not hesitate to buy again with them for any of my automotive needs. Thank you guys!!