Ernie's Auto Parts Inc 48045

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Wilfred Sertage

I needed a black rear door for my 2015 Toyota Highlander and a quick internet search showed that the only black door within 50 miles was at Ernies, and it was rated in excellent condition. Headed over to Ernie’s the next day where I met Bill, a really nice guy. The office is clean, calm and well organized. Bill was very pleasant and he confirmed on his computer that the door was still available, but it was in Ohio. No problem, it could be shuttled to Michigan the next day. I agreed to buy the door, paid a deposit and picked it up the next day when it arrived as promised. Bill had us carefully examine the door before we made the final payment (it was in beautiful shape), then loaded it in my vehicle. I left the office a very happy customer. I highly recommend Ernie’s if you need auto parts.

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Matt Korolden

Wow! Can’t say enough good things about my experience with Ernie’s. They had what I needed at a price that was reasonable. The customer service from Bill was on point: he listened to my needs, found what I was looking for, told me when it would be available and called when it was ready. He should be giving customer service lessons to a lot of other businesses. Thanks Bill!

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Denise Spencer

Amazing place, I made several call to locate a radio for my 2012 grand caravan, no one offered to help until I spoke to Chad, he took the time to listen and contacted me back promptly, I’m happily listening to the radio again. Great customer service from Chad and Bill.