CARS County Auto Recycling Services Inc 32119

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Alazia Monquie

I usually don't write reviews but this situation really got to me. So, Last week I called and asked if I could schedule a day this week for the compant to pick up my old car. The guy CJ was very nice and told me to call back the next week for availability to tow my car. So when this week comes around, I call and talk to Keith and he was very nice , he wrote down my info and told me they'll be able to tow my car on Wednesday because by that time they'll be caught up with everything they have to do. Once Wednesday came around, I called when they opened and CJ said Keith was busy which is understandable. So I'm like okay, I'll call back in a half hour. I called again and he was still busy. So I call an hour after that and Keith answers and was VERY rude to me. FIRST OF ALL, WHEN I'M TRYING TO EXPLAIN MY SITUATION, DON'T CUT ME OFF. SECOND, I WAS PROMISED MY CAR WAS GOING TO GET TOWED WEDNESDAY AND THAT PROMISE WAS NOT FULFILLED. Keith, you want to keep emphasizing that things "WILL" get done that day but they never did. I get you were busy that day but don't make a promise you can't keep and also just because your flustered with work DON'T TAKE IT OUT ON THE CUSTOMER. I'm so disappointed with the service. I'll never recommend anyone to them EVER.

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Myron Hammond

The guys are always helpful and go the extra mile to get our shop those hard to find used parts. They are great and prices are reasonable.

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Hunter Paige

Keith and CJ were great help. This is a no nonsense family owned/operated recycle yard with very competitive prices. My new hood looks great!

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Susan Joy

I first called and spoke to Jim about getting scissor jacks. He said he had plenty so I went in about an hour later. I was then told he should have some and the price was going to be about $5 more each than brand new jacks. I tried to explain that and that I had been coming there over the years since they opened. He did say he’d reduce the price slightly but he was a small local family business. I shared my friend’s experience recently and that they referred me. I got some details mixed up about his business in the past and he became very rude, nasty, angry, and yelling. I am not sure if he was having a bad day or that I’m a woman or what but it was bad enough I will never return!!! Had he been somewhat civil with me I would have bought from him to support his business instead I left.

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lacey link

My husband and I own a mechanic shop in st Augustine, CJ and the crew are amazing and very helpful. We would definitely highly recommend when looking for parts. They are very honest and have great prices. Thankyou

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Carolina

Great prices honest people love this place

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Sarah M

I was treated badly for being a woman. Passed over and didn’t care what I wanted they knew better?! What a joke, I am a state licensed mechanic I know what part I need and to try to sell me something else because I’m a woman and you think I won’t know! 🤣 not all people are stupid thanks

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tgrigg11 TonyG

What a find! I was looking for a donut spare wheel/tire for my car that Ford chose not to include with my car. A tire store recommended I go to CARS and boy was he right! I got a wheel & tire that had never been on the ground along with a jack kit, which Ford also excluded. Plainly stated this a junk yard for wrecked cars where you can get spare parts and very reasonable prices from a friendly and knowledgable team. How often do you rave about a junkyard? Well, this one might do it for you.

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Malisa Smith

They were well priced for our window and the install on our Ford Explorer. Got the window installed in less than 20 minutes. Very quick and out door fast. Only complaint is gentleman at counter is not really good with customer service friendliness. Needs work.

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BlackValiantStudio

CARS had what I needed. I called ahead, verified they had the item and in working condition, and they worked to have it ready. Like a lot of businesses they are short staffed, so there was a short waiting period. Prices were reasonable.

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Mike Savolis

Purchased a differential for my son's Ranger. Great customer service and even helped load the part into my truck. Installed this weekend, so far, so good.

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Glen G.

Please change the hours on your phone and on the Google page.

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Darryl Presti

Great vendor! Always has, or finds what I need at a reasonable cost. Thanks guys!

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Chris B

Came to a buy a rim for my car , called up before i went. Spoke to a gentlemen name Keith. Was very nice and polite. Got my rim and two used tires. They had them put on and balanced, everything done there. It was very fast. Thank you for your service

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Rhonda Cadugan

Good prices, they have a parts puller there they refer out, Luis is dependable and fast to properly remove your parts and meets you at the cashier. Very convenient.

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janice jones

I would like to write a positive review on here but unfortunately i am unable to at this time. We are having a motor replaced in a 2003 Suburban and we were told it would take one week to get completed. Right now we are at the end of week three and i still cant get an answer about when to pick it up or if it will even be completed today. Think about that if you need your vehicle back in a decent amount of time. I put one star because it would not let me put no stars.

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Adam Fleming

Sometimes when I call there the guy who answers the phone can be very rude he acts as if he doesn't want to deal with you he can have an attitude and have been talked to like I am somebody that he doesn't even want to have to be bothered with to me that just bad customer service and needs to find somebody who is friendlier and has a better personality and can communicate with people better.

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Ivy May

Wish I could rate this place a zero. Do not do business with this company!! I needed a car towed to them. At first they were nice but then they kept changing when they could pick up the car. Missed out on a days pay waiting on them, they didn't care and never came for the car. They made a stressful situation worse. Unfortunately family members highly recommended them because they know them personally, but they will never have my business again.

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Jeff Torres

I rarely give less then good reviews but I am very disappointed with CARS. Poor customer service and no call back to customers about parts. I felt they lied to me for weeks and didn’t serve me right. Hopefully it gets better.

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Javier Torres

Didn't have my part but excellent customer service.

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Robert Densmore

Every time I go there they have exactly what I needed

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Al Bundy

I called they had the part. Got there they refuse to go out in the rain. What if it rains for a month? They won't make a dime. The counter men should not be around people. Don't take my word for it read the reviews.

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Gina Pinner

I have came to this place for years for parts and the staff here are always helpful. Great job guys! Keep up the good service.

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Dawn Schipps

They are a very reasonable prices, they get what you need

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Ed Snyder

My beach car broke down for the last time, and being that this was the only junkyard I knew of at the time, I gave them my business. Little did I know they ripped me off. To make matters worse I realized I had left my beach pass on the windshield, just bought it the day before:-($40. I drove there and asked for it. They said they couldn't find my key, but they'd get in it and call me. I followed up and called every two days for a week. Finally I drove back down. The attitude of these people is truly amazing. They are worse than the dmv. I understand they aren't really in the customer service industry, but they take every opportunity to let you know that. Call LKQ instead. Do not give these guys anymore business that they do not deserve.

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Ƥasȶeł Ƥɾıƞce (Muse Dump)

I’ve been waiting for weeks for their supposed “Tow guy” to call me back after my number was supposedly put on their list. Never gave me a price either, so I’ll be taking my business to the 5 star place in Port Orange 👌

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Christopher Dixon

Good experience the only problem was I had to call them when they was supposed to call me all in all a great place to get your auto parts

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lori knight

Brought my Junker to them..they were pleasent and courteous..got more for it than I thought I would and they even joked with me when I had a space moment and thought they forgot to pay me...would definitely go back to them for car parts !

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Brian Heise

Very unprofessional and rude staff. I called about selling my car and one staff member repeatedly cut me off and interrupted me. They also failed to get back to me after saying they would about towing my vehicle. These people are the worst, especially when you're already stressed from your car breaking down. Do not give them your business

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Krista Knight (Kiki)

The guys here are polite helpful and knowledgeable good place to go if you need something always willing to help