Pick-n-Pull 89431

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Cin Chi

Tiffany is absolutely amazing at her job! This customer service representative deserves a raise or at least acknowledgement for the positive impact she has on the company and customers. She went above and beyond to help make sure we had the right part for our vehicle. Thanks for all your help Tiffany! You have certainly improved my opinion of the PICK-n-PULL auto parts pulling experience.

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James Lane

I always take things over the top some times. The reps at the gate printed the locations of all the compatible cars for me. I used their parts carts they provide to get body parts for my poor little Prius. A very positive experience. I have to install my fog lights at home. I did this work in the shade of their parking lot!

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Jose Chavez

Their prices are insane now. Anything you want you can get on Amazon or ebay for alot less. How they want 80 for a used radiator and Amazon new for 60. Or 80 with hoses and thermostat. Smh yall greedy!!!

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Michael Phillips

Cars have been sitting for 6 plus months no new stock and are always picked clean of anything useful. And i have to pay to get in to walk all the way to the back of the lot just to be disappointed every time.

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Preston St. Andry

How you gonna say your hiring but when someone tries to call you never pick up. Learn to answer a phone I know this place isn't that busy

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J M

Not sure what is going on. Use to get stuff here at a great price. Now they are more expensive than eBay. Wanted $20 for ONE item plus tax, plus environmental fee. Showed him I can get 4 of the same items on eBay with free shipping for $15. Guy could care less.

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Ian Mcdowell

How is this place in business??? Overcharging and being rude?? Truly a wonder…

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Chad Gokey

Pick n pull? Naw more like prison. "Bag check" "alright buzz em out"

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sofa king

Constantly charging more for junk. Everytime I buy something here the charge me close to brand new at AutoZone. Really shady business practices. Avoid at all costs.

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Maui Protector of Men

They go threw workers to often Michaela is probably the most helpful one working there. So was Topher but seems he doesn't work there any longer honestly he seemed to bring a smile to so many if the customers from what I saw.

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Aaron Osbun

They definitely take advantage of the lack of competition in this area. Prices are quite high for parts you have to pull yourself. Example my lower control arm is $56 new, they want $40 for worn bushings and questionable ball joint. Lots of variety, sure, but the parts stores have just as much. For not much more

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Kyle Mitlyng

Went on a Friday, and they work bankers hours. Close at 5 now. Thanks for the heads up. Even says 6 on the sign on the building and I drove all the way out here. B.S. Go somewhere else.

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Ty Scott

if you want to go to a real salvage yard that wants your business I would recommend planet Auto on Parr boulevard firstly because it's free and secondly because they treat you with respect. I do not recommend this place their prices are completely over the top and then when you're leaving they will low-key accuse you of stealing and then asked to look in your toolbox because apparently my toolbox was too big for the parts that I brought to the counter to pay for I got about halfway through opening up every compartment on my toolbox before I got really irritated and snapped and walked out of there like you have absolutely no right to go through any of my property and I'm not going to be looked at like I was a thief like everybody was looking at me as they're trying to leave not cool at alle so yeah I will never be back there again I will gladly go to planet auto where I am respected and treated like a person and not a thief

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Daniel P

A horrible, horrible way to run a business. Been scheduling for over a week and they’ve been telling me every single day. The driver is on his way. The driver is on his way. Don’t go through this company sell it private party or something because these people Are completely insane .

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Anna Sherwood

They tried to charge us double for a coil pack than what we could get it for brand new. We showed them the price we could get it for online and they said to buy it new then. We tried to offer a fair price and they said NO!! Would HIGHLY recommend researching the part you are looking for as new before going to this place. Honestly if I could give 0 stars it would be better.

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John Walker

It was a very bad experience! First day of coming to this location. Quite a few of the vehicles are sitting on the ground, the parts needed you will have to dig in the dirt to retrieve the parts,they will use jacks, they refused to help to lift the vehicle, there was some poor excuse as to why they can't. Come to find out the vehicle fuel tanks still have gas in them. On the second visit, the computers are down and they can't store credit,, they refused to add the credit to new parts I had to dig in the dirt to get again. On the third visit, I got charged for three parts when there were only two parts. You get charged $2.00 to get in then get charged 2.56 again for environmental fee. (which is not governed by city or state) by choice of Pick and Pull to charge every customer on every visit to dispose of hazardous materials even though you did not bring them in. These places are not right, way over charge to have to pull your own parts, Very poor operations, poor customer service, bad business. I would suggest to support a local savage yard, not these chain stores.

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Xavier Pursley

They have a decent selection of vehicles , but customer satisfaction is definitely not one of their main priorities. And they could also do better on their prices. They charged me nearly $40 for a wheel with a steel rim , I Am custom to pay in 15 with the steel rim 25 with an aluminum rim. I would say convenience would be the best thing they have going for them , If your customer tells you they need a spare to get to work and it's 5 feet away from him and you tell him at a quarter til 5 that there are no longer letting anyone in the gate that will not do much good for your business. Hope to see them make some changes in the near future .

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JackSquat54

Yard is well organized and kept up to date. I like the fact i can go into your site on my computer and look up cars similar to mine, picture included and see where they are located in the yard then print it out. I can get that part the dealer and/or parts stores do not supply. I just wish you would sell us the aluminum wheels instead of sending them off to recycler.

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Sean Ache

This is one of the few places that you can not only pull your own Parts in Reno, but has an affordable price for the majority of items. If you decide that you want to go and look for car parts, make sure you call ahead to see whether or not they have your vehicle there. The new management roles through Hardware much quicker than the old. Prices are decent, but you cannot be guaranteed that anything that you want is actually available. It's a shame that they don't manage the monitoring of other people - they had several cars which I was interested in pulling parts from, but a prior person had completely destroyed the interior pulling the single part they wanted.

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Kelly Krupp

I go here all the time and usually get pretty good service but for some reason this morning it was far from that. The attendant up front deflected every question I had. I sincerely wanted to spend my money there but for some reason I was told that the manager would decide how much to change me for the part, but only after I went and pulled it off of the vehicle. I politely explained to him I only have so much money and really would rather not waste a couple hours of my time pulling the part just to possibly not be able to afford it in the end. I couldn't speak to a manager and the associate told me he doesn't know what to tell me. Very dissapointed with pick n pull, such a simple question for a basic part and they would rather turn me away.

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Vernal Maloy

I brought my son here to grab a couple parts for his car. It was easier than I anticipated to get in, get the parts, pay and get out. Prices for what we got were good. They provided useful maps to the cars we wanted to see. They were friendly and helpful.

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Chris Hughes

They had some of the parts I needed, but prices were easily double that of better salvage yards. They tried to charge me $5 for a 3" piece of wire. They even charged me for a couple bolts that went with another part I pulled!!! That's all on top of the $2 admission fee and the B.S. 8% environmental fee. I left the yard shaking I was so mad. I will never be back to any Pick N Pull, and I would highly recommend avoiding this one!

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John “JD Ames” Ames

The best place to find those parts for your auto the stores all have to order in. Literally walked up to a 1999 Saturn SC coupe and obtained the under hood fuse panel cover a mechanic misplaced while doing work on this car. I spent ten minutes here and left as a satisfied customer.

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Dan S

This location is really tough to access after 4pm due to traffic and they don't always let you in close to closing. I've been to several locations. It's the people that are hit and miss. I was here 1O minutes ago. At 5:45. They close at 6. I was turned away. No questions, no small talk, no "can i help you?" I'm pretty sure they can sell a tire off the rack in 15 minutes. Posted 6pm close and they are in one of the highest traffic areas in Sparks.

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j B

What do i need to say, pick n pull. Prices maybe questionable but if you worried about that then they must've had what you were looking for so why not just pay the price. I mean it beats dealership prices. I know if you here then you trying to dodge that bullet..

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mike dossey

Over priced. Paid $37 for a set of side mirrors I could get new online for $53. And I had to pull them. What a joke. And they don't have a very good selection. It would be nice if they would swap their rigs out a little more often.

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Kevin Kiefer

Their mgmt needs to train their staff to: 1. Inform inventory when a car is crushed, & 2. Be sure staff then REMOVES said car from inventory. It's a 2-step process. P & P had told me they had TWO Impreza 2014 wrecks in Sparks, in rows 108 & 116. So l drove 2-1/2 hrs RT from So. Carson Valley. The staff gave me a print out showing these locations. NO Imprezas to be found! And, l searched several neighboring aisles.

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Ron Bowen

Always a good day when you get to spend time at the yard! Great selection of vehicles and staff always willing to help if needed. Just need to eliminate the 2.00 dollar entry fee I get it but still p me off every time I pay it

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Wm Wm

The attitude by everyone employed is "we are doing you a favor by being a business." Very rude, as you can read in other reviews. Customer service is something that has long been lost here at this business. Sad to say, but look elsewhere for your parts, cars, etc. chances are you get new or newer for better prices and not have to deal with horrible service and knuckle wrenching that was supposed to save you some $$$$$.

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spencer tupman

Pretty disappointed. I've been to many many pick n pulls and this one is one of the worst ones in terms of service although they all seem to be going downhill. I checked their inventory on row52 and had two vehicles with a fender that looked great in the picture, however, when I arrived I found that both were crumpled up and ruined by careless handling by the forklift operator that put them there. Taking a quick look around you can see many instances of vandalism and things such as smashed windows and and other ruined parts. I am starting to think that it just isn't worth my time to even bother with these self service type yards even though they often are the only option for older vehicles.