Flowers Automotive Recyclers MI 49001

K

Katrina Holmes

I sold my daughter's car to Flower's after she hit a deer and the repair was going to be 3x the car's worth. They were quick to respond to my request I made through their website, offered me an amount to purchase the car, and we agreed upon a day/time for the sale. All of this happened via text message. 10 minutes til the time of the appointment, I received a text message saying the driver had car troubles that morning, which set them behind, but that we were still on the schedule for that day. Not a problem, it happens to the best of us. Roughly 30 minutes later the driver called me and said that he was unaware that I was on his schedule for that day but could leave the office and head my way; I was about 30-40 minutes away from the office. Clearly there are some dispatching/communication issues within the company as other reviewers have said. But he did leave the office right away because he showed up within his timeframe, just an hour later than agreed upon. Slightly annoyed, but vested in this now. The driver inspected the car and offered me $50 cheaper than what was quoted to me. I knew from reading previous reviews that this was a possibility although I was hoping that the delay in service would sway the decision to change the quoted price. At the end of the day, I'm happy to have the car gone with a little bit of cash in my hands. All together, the experience wasn't awful; everyone was very polite and apologetic. I would just be prepared for this to take longer than expected and get less than quoted. Hope this helps the next person to have a realistic expectation.

M

Mila Reece

I had a cracked rim I had no idea what to do with. Someone told me to take it to Mr. Flowers and he'd buy it from me. He did indeed! I am a Kalamazoo native but I was sleep on this little spot! Mr. Flowers and his boys are some of the most polite businessmen I've met to date. No hassel, no complaints. Not only do they buy scrap rims they buy used cars (running and not) and will come pick it up! They sell tires as well as some parts. I have just learned about them, but trust I will continue to do business here. I'll call them first the next time I need somethingfor my car. #shoplocal

C

Chris Davis

BEWARE! We represent a charity and assist in helping Veterans, Children and Pets. And this company , also known as ASAP, registered with us to transport our donated vehicles. Unfortunately, they did pick up a vehicle for us, but they decided to keep it and not pay us. So, if are thinking about doing any business with them, just think if they would hurt needy Veterans or Children , what they would do to you. Taking from the needy is as low as it gets.