Knox Auto Parts of Birmingham AL 35207

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K W

I recently took my 2010 Dodge Ram 1500 to Gardendale Wholesale Transmission for a transmission replacement. The first transmission they installed was faulty, which is somewhat understandable since it was a used part. However, the replacement transmission they sent was incorrect, causing a two-week delay—all due to Knox Auto. Gardendale Wholesale has been transparent throughout this process and has made it clear that the issues are entirely the fault of Knox Auto Parts. Unfortunately, Knox Auto has not offered any compensation, apology, or effort to make things right. Gardendale wholesale is not at fault they have been nothing but great this entire process .

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Emmett Haislip

I had a good experience here. The people who I personally dealt with were all nice and informative. I got an automatic transmission and after I got it in it wouldn't work. I took the speed sensor off the one I pulled out and put it on the one I got here and it is shifting so smoothly with the Royal Purple ATF. I would definitely do business here again.

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Chris

Order part from vehicle on lot. Even though short staffed and behind on pulling parts kept me informed the entire time. Part was exactly as described. Did transaction entirely over phone and pickup on person. Will gladly do business with them again. Much different experience than I had as a kid where we had to pick our on part and search for vehicles ourselves.