NAR Services SC 29611

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Savanna Barrett

This is specifically for the Gaffney/Cowpens location since they don’t have business page for their yard. NAR services is the worst and most unprofessional company I’ve ever had the displeasure of having to deal with. To begin I had to call my local police department to locate where our vehicle was, when I reached out to NAR to figure out where our car was I was met with attitude and a condescending tone from the NAR representative. We got our appointment scheduled to pick our vehicle up today, drove 40 minutes to the impound yard just to get told the paper work hadn’t come in yet so we’ll have to reschedule till Tuesday. The main reason for this complaint is the way my fiancé and I were treated when I inquired about getting my wallet from the vehicle. I explained the situation that I needed my wallet to check into the hospital where my mom who is in poor health is at. I explained this to the girl who came to the gate and the repo driver nearby and they both laughed at me and said “well there is nothing we can do” as they walked away. We have several items in our car like my, our keys, and my finances epi pen that they refused to let us retrieve despite us already having an appointment for today. Both of the employees need to be retrained or fired immediately for their lack of empathy and unprofessional behavior. This establishment is a lawsuit waiting to happen.

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Munk Strubel

Real address for the Greenville lot is 528 Old Easley Hwy Greenville, SC 29611 I’m not give 1 star because I’m mad they took my truck. But they had no paper work and were rude when I asked. I could have prevented them from taking it till the bank fixed the error but I didn’t because it should be a simple pay my fees and get my truck. Then I found out they are only open for two hours a day and won’t release my truck without an appointment and won’t answer the phone except for those two hours and list the wrong address so you can’t even talk to them in person. I was able to find my truck and was standing next to the truck it wasn’t even on the lot for 24 hours but was charged for two day because they would let me pick it up without an appointment even with the proper paper. Predatory business practices at its finest can tow people away 24 hrs but only available for 2 hours to let people get them back

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Kris Thorpe

If I could give 0 stars, I would. This is hands down the worst towing/repo company I’ve ever dealt with. NAR Services operates like a scam. They’re only open 2–4 hours a day, Monday through Friday—completely unheard of for a towing company. After paying a $620 repo fee, I was still forced to schedule an appointment to pick up my vehicle. And guess what? If they don’t have any times available (which they won’t), they’ll charge you extra storage fees just to keep your car longer—even if you're trying to get it the same day. They are impossible to reach, intentionally vague, and incredibly unprofessional. Their address and contact info are misleading, and their business practices are predatory by design. They know exactly what they're doing: holding vehicles hostage to bleed more money from people already going through a tough situation. This company needs to be investigated, shut down, and blacklisted from working with any legitimate lenders. Secure Collateral and any business still working with NAR should be ashamed. Save yourself the headache. If your lender or repo agency uses NAR Services, ask them to use someone else.