Pick-A-Part Jalopy Jungle ID 83607

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Regan Anderson

Don was an amazing guy, helped me with everything I didnt understand and then some. He was pretty sweet and explained what part of the car might help with my issue aswell. Great guy and great junkyard, very easy to navigate aswell as use. Definitely coming again.

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Amanda Martin

Call asking about a roof vents plastic part dude on the phone rushes me and told me I should Google search it even though I had already done that and I'm not trying to spend $700 on a new plastic part for a $900 RV my van have a vent and so I asked if any vehicles they have have a vent on the top extremely unprofessional and snarky

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Chris Parrish

A bad experience made good in the end. I've been doing business with Jalopy Jungle for 25 years, and usually it's great, but today was an exception. I spent the entire day today pulling a bunch of parts at the Caldwell yard. At the end of the day I hauled my parts up to check out. Sales guy rang it up and told me the total. I asked if he could break down the prices for me so I knew if there was anything I could do without. Guy got very defensive, telling me he wasn't even charging me for the starter or water pump or any other accessories on the motor I'd pulled. I pointed out I'd removed all the extra accessories and asked which accessories I had that would be extra. According to the display board, all the parts attached to the engine were included with the price of the engine. The guy then said if I was going to be that way, he'd add on costs for things like the intake manifold and other parts that are clearly included with an engine. I told him I obviously wasn't going to pay for those parts separately, and asked him if he could just break down the prices for me like I'd asked so we could get the transaction done. He refused, and told me that he would not sell me the parts. He told me I can talk with the manager tomorrow if I want. So I guess that's what I'll have to do. Very displeased with this guy's lack of professionalism. Equally annoyed that I'll now have to drive back to Caldwell from Boise to get the parts I spent all day pulling just because this guy decided to go on a power trip. UPDATE: I spoke with the manager, Jason, who apologized for my experience and invited me to come back out and complete my purchase. When I got there we talked about what had happened and he assured me they'd work to do better. That says a lot about a company. People are going to make mistakes. What really matters is how people respond after a mistake. Thanks Jason.