Pull-A-Part 37209

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Anthony Lee Hibbitt

My Brother & I drove over 65 miles to the Nashville location, Purchased a used battery, They tested it, said it was good just needed to be charged, When we got back to our home town, we stopped by a local advanced Auto store had it charged, we went back to advance Auto 2 hours later just for them to tell us it was a bad battery it was not holding charge, so the next morning we drove back to Nashville they exchanged that battery for another one, they checked it once again and said it was a good battery, but this time before we left Nashville we went to an O'Reilly's Auto Parts store on Bell Road, they checked it and charged it as well once again it was a bad battery, we went back to the pull apart showed them the ticket that was given to us from O'Reilly's stating that it was a bad battery, the Nashville Pull-A-Part would not refund the money that we purchased for a used battery, and for the hassle that they put us through very disappointed with the Nashville pull apart. They just came off as you they didn't care if they lost a loyal customer or not they just wanted to make money and I get it I do understand the business but when a customer is so inconvenient for something that they did wrong at least take and show a little accountability so with that being said I only give them one star..

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Ameen Amedi

Got in right away in the morning. Both Tony and Kam were very helpful and courteous to my needs and the other customers around me. Gave me directions to where I needed to go and I was out of there in 5 minutes. Excellent service!

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Randel Henson

Thank you, Carlos for your help and patience with an old man. You did a great job today and I really appreciate it. Kam did an excellent job on 11/12/24. Very nice guy and helpful.