Pull-A-Part 37209

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Anthony Lee Hibbitt

My Brother & I drove over 65 miles to the Nashville location, Purchased a used battery, They tested it, said it was good just needed to be charged, When we got back to our home town, we stopped by a local advanced Auto store had it charged, we went back to advance Auto 2 hours later just for them to tell us it was a bad battery it was not holding charge, so the next morning we drove back to Nashville they exchanged that battery for another one, they checked it once again and said it was a good battery, but this time before we left Nashville we went to an O'Reilly's Auto Parts store on Bell Road, they checked it and charged it as well once again it was a bad battery, we went back to the pull apart showed them the ticket that was given to us from O'Reilly's stating that it was a bad battery, the Nashville Pull-A-Part would not refund the money that we purchased for a used battery, and for the hassle that they put us through very disappointed with the Nashville pull apart. They just came off as you they didn't care if they lost a loyal customer or not they just wanted to make money and I get it I do understand the business but when a customer is so inconvenient for something that they did wrong at least take and show a little accountability so with that being said I only give them one star..

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Ameen Amedi

Got in right away in the morning. Both Tony and Kam were very helpful and courteous to my needs and the other customers around me. Gave me directions to where I needed to go and I was out of there in 5 minutes. Excellent service!

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Randel Henson

Thank you, Carlos for your help and patience with an old man. You did a great job today and I really appreciate it. Kam did an excellent job on 11/12/24. Very nice guy and helpful.

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Stephanie Vogel

Matthew was very helpful and went above and beyond. He knew what he was doing. I will definitely be recommending this place to others

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Alex Hankins

All the guys and gals at Pull-A-Part are great, especially Tony. He will help you out in any way he can

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Nick Ashton

Say was amazing she helped me out and gave me excellent customer Service. Mr Tony was also remarkable. I am telling you that those people are good people.

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Chris Cruz

Great place to get parts just don't rent a golf cart your better off walking

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Troy French

Had and wonderful experience with the stall they were very helpful I wish the yard could get in more vintage cars from 1974 and up fords Lincoln and mercury

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Zach Jones

Excellent staff everyone extremely helpful & knowledgeable amazing people working at this location big blessings to you all!!!!

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jeff w

I was at the Pull A Part in Nashville today, purchased a lot of body parts and was charged $44.40 for an Environment & Service Fee. Why is this ? Asked the cashier about it, she said everyone pays the fee. So if you buy a $44.40 part you pay the same amount for the fee ? Why ? If not for the work pulling the parts I would have walked out. The service was good and the yard was clean. Would have given more stars until checking out . Why are we paying for nothing.

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Paula Cooley

I drive over 70 miles just to go there. I've been going there since they opened. Everyone always helped me out when I needed it. I will keep going there until I die.

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Dustin sd

You never can get anyone on the phone here definitely not worth it

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Charles Ladd

Super friendly staff and VERY helpful. Tony took his time helping me determine if I had the correct distributor. And he was right; the part fit perfectly. Access to golf carts was a game changer.

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J S

There is no point of doing business here. They used to stay open late and make it convenient for people who didn't get off work at a decent time or have to pay someone to bring them. Now they are going to lose money by their changed hours. Just watch

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Cody S

Great place friendly service outstanding selection of vehicles!

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robert mosher

Good costumer service good people and a lot of invertory

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John Grayson

Very friendly and knowledgeable staff. The car buyer Brittany was very helpful when it came to selling my car. Even though she couldn't pay me what some other junk yards offered I will be to pull a part agakn for future car sales just for the friendly and smiling faces of the employees. Keep it up !

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Brian D

Yolanda at the Nashville location was super friendly, polite, and informative. She was able to give me accurate pricing on all the parts I inquired about without looking them up and made my experience great! I drove up here from Huntsville AL. And I’m glad I did. Found “exactly” the part I was looking for with friendly service! Thanks again Yolanda!!!!

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James Arnold

It's the worst place to get parts anymore. Prices are different than advertised and if you need one part and there happens to be another part that they can charge for they will and will take the part and resell it for more since it's already pulled. New management will be the demise of this junk yard and it sucks too because this was one of the best about 2 years ago

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jackson garrett

Great customer service very nice people

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bret granstaff

After wrecking a car I bought new twenty years ago I was left with finding the parts on my own because body shops couldn’t find them. Honestly I’d like to point out a couple that went way above my expectations but it was actually everyone I dealt with at Pull-a-Part that was great. Funny but everyone I’ve told about using them said they’re their go-to place for sure. Hopefully I won’t have to deal with parts for a while but I feel better knowing where to go if I do. Thanks and they were great.

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Edan Treff

Tony was very helpful and kind to me I'm always happy to be here

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Brandon Pezo

Had just the right parts we were looking for

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Mitchell

We were at Pull-A-Part on 12/11/22 and our experience was great. They had the parts that we needed and the staff was very friendly and as for the staff's help it was great as well. We made it back right at closing and Yulonda was smiling and did not rush us at all.

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Jon

Would not recommend. Website says they are open tell 530. When you show up at 430 Mathew the manager says the website has been updated wrong and they are closed. Would not recommend a place that does not honor the posted hours.

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adrain smith

I'm a regular customer of pull a part, but I wanted to leave a review because the amazing customer service I receive from Brittney and will is always top notch even when they are super busy with rude customers and dripping sweat from the heat. They always take care of me with a smile and wonderful attitudes. The world needs more employees like them everywhere!!!

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sammie whitfield

Cean yard. They have golf carts for rent . Nice workers

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Octavious Holliday

Today is March 7th 2024 Ok I've always been that person to use Pull-A-Part as my go to for cheap and reliable parts and always was greeted with awesome customer service. Well today was the day that I was presented with everything but, so the day before today I was searching to purchase a vehicle and one caught my eye not nowing the location or the seller. It was late in the day and it was agreed between both parties to set my purchase date of the vehicle to the next morning. I set up transportation to make this happen the next morning and was reassured with great customer service. At the designated time and place I was there. I even didn't mind that the seller wasn't on site and I was told at that time I could be waiting for a couple of hours. Still I didn't fret so I decided to walk the yard checking out all other options that the seller has to offer and at the same time I'm continuously calling the seller and sending messages to the effect of (Hey I'm here on site waiting and ready to make this purchase). Call after call I got no answer to my calling nor a response to my messaging. After two hours of wondering around this place and constantly calling and messages to know prevail I get approached by another one of their employees to inform me that the seller that just a day before we gave one and another our words that on this day today we were going to finalize the purchase was not planning on coming in to work today. Now my question was, ok well I'm sure this business has another someone in place to step up in the place of the no show. I almost thought I was being punked when I was told that the person I spoke with is the only person at this entire place who has the authority in the ability to finalize this transaction and usually people will just either check back or come back tomorrow. That is unacceptable I took out of my time my day paid for transportation. What happened to common courtesy and professionalism? What happened to integrity? All it would taken was a simple phone call. One of the first things you learned in a business is customer service. I'm just saying we as a people need to do better.

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Carl Beard

Good experience all ways love rummaging threw all the inventory never know what you could find but it use to be a lot cleaner that place could use a good clearing of old hoods, motors , mufflers &ECT just lying in-between cars out in the lane if your not careful you can easily trip and get injured

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gary Rich

They were very friendly and knowledgeable of the cars they had on the lot period I did not waste my time here. Smiling faces.