3.4
(10)
Phone:
+1 804-733-1067
Location:
USA, Virginia, Petersburg City, Petersburg
Address:
24513 Russell Ln, Petersburg, VA (Zipcode: 23803)
Check map

Russell's Auto & Truck Parts JunkYard Reviews

3.4 stars based on 10 reviews
  • C
    Crystal Lucy

    Absolutely poor service! I called a few days ago to ask about a rear end for a 2006 Toyota Tacoma, was told they had plenty. Before making a trip, I decided to call this morning to let them know I was coming and to be sure they had exactly what I needed. Well a guy answered, told him what I needed and quickly he told me I don't have Toyota Tacomas here, I don't deal with them! I tried to explain I just called a few days ago, and was told you had several. He said you must have called someone else!Really? Poor customer service and now I see why other reviews are poor! I would not waste my time with them! Unorganized!

  • L
    Lee Riddick

    Management staff are disrespectful. Poorest customer service I have ever witnessed. They open and close the business at a moments notice without regard to the operating hours they have posted. The junkyard is not well maintained and dangerous. Worst experience I have ever had as a customer. 1 star is all this facility deserves. If you have any other options, choose the other option.

  • E
    Ernest Allen

    Great place ..good workers.. nice place to buy damn near anything you need

  • T
    Tim Adams

    I get my parts there all the time for my 2011 ford crown Victoria police INTERCEPTOR......... good deal nice staff

  • A
    Adam R

    This place is awesome. It's sad some don't understand what a you pull junkyard is... No one is going to help you out with more than a finger point in the right direction. It's not rude or bad service, it's just how it works.

  • D
    David Tiller

    Very informative employee, very helpful with showing me around yard.

  • T
    Tim Foy

    Great place! Staff is courteous and helpful. I got great deals on the parts for my 3rd gen Camaro. Definitely going back again and again!

  • T
    Trey Douglas

    Found a motor loaded it done quick and easy

  • J
    Jeffrey Williams

    Horrible unorganized, unhelpful place of business ripping people off.

  • t
    thelma mcclanahan

    Poorest customer service I have ever seen. I would NEVER recommend them. They could not even get off their backsides to find the parts I needed. Just told me they are outside and to go look through everything to find them myself. Will never go there again. If I could give 0 stars or negative stars I would.

Nearby JunkYards

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Get a comprehensive history of a used car

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  • Accidented or stolen.
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Location & Hours

Current Hours

  • Mon: 9:00 AM – 5:00 PM
  • Tues: 9:00 AM – 5:00 PM
  • Wed: 9:00 AM – 5:00 PM
  • Thur: 9:00 AM – 5:00 PM
  • Fri: 9:00 AM – 5:00 PM
  • Sat: Closed
  • Sun: Closed

Get The Most Money For Your Junk Car!

We partner with Peddle to help you sell your junk car fast for top dollar.

  • Sell your cars in any condition,make, or model
  • Get paid on pick-up
  • No towing charges
  • We come to you wherever you are
Click the button below for an instant offer! Or, call us at (844) 509-2399 !

FAQs

  • 1. How to Get in Touch With Russell's Auto & Truck Parts?

    +1 804-733-1067 may be their phone number. You can visit for more details about this auto scrap yard.

  • 2. What's the Location Of Russell's Auto & Truck Parts?

    Hit on "Directions" to manage to visit this junkyard on this page.

  • 3. How Do People Comment On Russell's Auto & Truck Parts?

    We'll show you some customer reviews on it below:
    “Absolutely poor service! I called a few days ago to ask about a rear end for a 2006 Toyota Tacoma, was told they had plenty. Before making a trip, I decided to call this morning to let them know I was coming and to be sure they had exactly what I needed. Well a guy answered, told him what I needed and quickly he told me I don't have Toyota Tacomas here, I don't deal with them! I tried to explain I just called a few days ago, and was told you had several. He said you must have called someone else!Really? Poor customer service and now I see why other reviews are poor! I would not waste my time with them! Unorganized!”

  • 4. What Kind of Services Does Russell's Auto & Truck Parts Offer?

    Russell's Auto & Truck Parts provides services like professional car removal services, junk car purchase and more. As long as you're seeking more services, please visit our partner Peddle for more details.

  • 5. When Does Russell's Auto & Truck Parts Open Daily?

    We present open hours of Russell's Auto & Truck Parts:
    “Open from 09:00 am to 17:00 pm”
    Or, you can also check on this page when you want to get cash for your damaged vehicles.