Eric's Auto Towing & Tire CA 93013

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neeta wallace

I called Eric’s auto when my Tesla tire was deflated because of a nail. Very nice gentleman came out and did a great job patching the tire, in a very timely manner. I was so thankful to have such good service when I was stuck on the roadside. Thank you.

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Misty Thompson Howe

These guys are extremely great people had an issue with a utility trailer that was fully loaded and in the middle of transport. These guys not only worked with us on a very low budget but got our trailer back on the road super fast. In travel or local, I would highly suggest giving these guys a call. Thank you guys for everything you did and getting us back on the road again.

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Dennis Trigueros

2 Stars — Issue “Fixed,” But Dishonesty Left a Bad Taste I’ll give them 2 stars because they technically fixed the issue in the end — but consumers, beware. I’ve been a loyal customer of this shop for years. They’ve handled all four of my vehicles and, aside from a few minor hiccups, have generally done a good job. Unfortunately, my recent experience completely changed my opinion. I brought my Lexus RX back after Lexus informed me that the front brake pads had no shims, which was causing a squeak. This was surprising, as Erics had replaced the front rotors and pads in February 2025. Lexus also told me the pads were aftermarket — not OEM — even though I specifically paid for factory parts. When I returned to the shop, I dealt with Jr at the front desk. He inspected the vehicle and eventually admitted the shims were missing. However, instead of simply taking responsibility, he repeatedly tried to justify the mistake, mentioning the cost of the parts and suggesting I might have to pay for them. He even implied the missing shims were somehow my fault because the old pads didn’t have them — a poor excuse, considering OEM pads always come with shims. After some back-and-forth, he reluctantly agreed to order and install the correct parts. But even when handing my keys back, he still tried to charge me for their mistake. When I told him I’d pay but wouldn’t return as a customer, he threw me out of the shop. Jr came across as dishonest and unpleasant throughout the entire experience. It’s a shame — Alex, who I’ve dealt with in the past, was always great, but now that Jr seems to be running things, the shop’s integrity has taken a serious hit. Take my experience as you will, but Carp residents — be cautious if you choose to take your vehicle here, especially if Jr is the one you’re dealing with.