Hoodview Disposal & Recycling OR 97015

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Michael V

I have dealt with them for many years and my service has always been excellent. I spoke to a person named Jan today about my pick up options and to pay my bill. I was treated like this business loves their customers.

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Ashley Beatty-Pernetti

I'm not usually one to leave bad reviews, but I am absolutely FED UP with this company. We've lived in a townhouse community with little parking and tight streets for 5 years and have never once had an issue. Now there's a new driver on our route and he started about a month ago. He has had some sort of "safety hazard complaint" every single week. Where our bins are, where the cars are parked, how heavy the bins are, etc. We've called Hoodview 3 times in 2½ weeks with NO solution for us (or even our direct neighbors) and we have only been met with rude customer service agents that just repeat the same thing over and over and over, never actually acknowledging the issue. This week, our trash, and our neighbor's was skipped completely because there was a vehicle "blocking our bins." This is false, because we specifically have been moving our bins onto our neighbor's property, as requested by this new driver, so that even if someone in our neighborhood parked in front of our house, the bins would still be accessible. Let me say again, we have not had a single issue for FIVE YEARS until this new driver claims that everything is a safety hazard. We are SO close to canceling our trash service because this is just getting out of hand, and none of it is our fault or in our control, yet they want to charge us extra when they skip our bins. And to the lady I spoke to today, PAM, you were absolutely horrible, inconsiderate and unprofessional, and I hope I never have to deal with your condescending and careless attitude again. Pictures to reference where our bins were located when they were being "blocked by a vehicle."

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Virginia Leach

I talked to Maryann and was amazed at how she handled my call. Very professional. Our service has always been very good. On this day and age that days a lot.