ACE Used Auto Parts 33605

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Mud Pie

I found this place on Used Car Parts. Com. while searchng a few months for a used trailer hitch. The hitch had been on the site since at least Oct. 2024. I called once about 2 months ago but was told they would have to call me back....that never happened. So I was, "eh, it's 2 hrs away, I'll find one closer." Well, I didn't find one, so I go to Used Car Parts Com.again and lo and behold it's still listed there. Made a call to them and was told they had it, it was $75. They will pull after I get there and pay for it. Now I drive 2 hours one way, get there, was shown photo of donor vehicle, pay for the hitch assembly and was told it would be 2 hours for them to get it. Oh, just great! Wasted time and gas in Tampa traffic B.S. for just over 2 hrs. They close at 4 on Saturdays so along comes 3:30 with no call. I return to be told they couldnt find the vehicle it was on, that it must have been crushed. If anyone is counting here that is...2 hrs to get there, 2 hrs+ wait time with a 2 hour drive home (along with the torture of city traffic, waste of gas and of course throw in the cost of lunch). I was returned my payment by a smiley, giggly girl and was sent on my way. As one would imagine I was one very, very unhappy customer with a list of chores neglected for this bogus trip. The only good thing that came out of that ordeal was finding Krispy Kreme and procuring 2 dozen glazed to call my own. (We don't have them here in Sebring.) Sad to say those 2 dozen are down to 5. Haha! Yummo!

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Gregory Lysenko

The Salesman, JAY, was a HUGE help. Went above and beyond to find my parts and gave me a very fair price. Will definitely be doing business with this young man again. 10/10 employee.

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Adham Jaber

Worst experience ever they made us wait 2 hours for a 30 minute job and did not tell us why. On top of that they are trying to take are old part for free that we owned and tried to make us pay 5 dollars for us to have it back. Never go to this place they will give you a very hard time.