Last week we bought 3 things from this store. One did not work right out of package, another was the wrong part. 3rd was good. We went back to return first two. Manager had to get help as other employees were busy hiding from work. Waste of time. Went to another auto zone in tyler and they let us return the parts on the spot. That store manager said the second item package contained the wrong part! Moral, avoid lindale auto zone at all costs. The employees there are ignorant of their products and flatly do not care.

Very friendly helpful staff they went above and beyond to help me and price compare which would be the better deal on different brand product I was buying and even printed out directions on how to install product and tools that would be needed very good experience at this auto zone of course they could've been extra nice cause one of the local preachers was in there to with his son shopping and was wanting to score points or something lol but still overall good experience

I first stopped by O’Reilly Auto Parts in Mineola to buy a battery and have them install it complementary. This is a service they provide with purchase! They checked on a battery for installation and the computer supposedly stated it could be difficult and should be installed by a “professional”….I guess that’s what I thought they were since it’s part of the deal. They DECLINED at that moment not to service me…they didn’t even raise the hood to look and see if “difficult” was a thing! With that said I quickly said to them I’d check with AutoZone in Lindale and left the store….they didn’t even offer to change my mind!! So I called AutoZone in Lindale to ask if they could do it for me….response was “We will take a look when you get here and see if we can do it for you.” A young man Noah looked up the battery….it was available! He came out to my truck and quickly said “We can definitely install the battery for you, it’s easy.” And he did just that!!! With a smile on his face and such a sweet helpful young man!!! It was done in no time and I was on my way!!! I highly recommend AutoZone in Lindale! I give them 5+ stars! And a 10 for Noah ⭐️

Service was great and the Manager is Beautiful, don't remember her name but it started with a P.

They were very helpful with what I needed. They let me borrow a tool that saved me about 25 bucks also....I will shop there again. great customer service!

Gentleman at the register was helpful but kept suggesting the wrong parts and would not listen when I told him what i needed. Now I did have to substitute a license plate light socket with that of an older model. Which I modified to fit. Now with this being said it was but several minutes from close

I just needed a car battery. They found it and hooked it up for me in less than 20 minutes. Very professional and rapid work.

The employee was over and beyond helpful. She spent at least 30 mins with me,looking numbers and stuff up on the battery I had that faled. The battery was over 6 years old,so I bought a new DieHard battery with a 5 year warranty on it. Now I have peace of mind...Thanks AutoZone.

They were super helpful and knowledgeable about cars.

You have an employee there name Chris he gives very poor customer service. He is rude and inconsiderate of others. I was waiting in line he looked at me and went away from the register with me waiting there and said nothing to me. Not even to acknowledge me or tell me he would be with me in a min. Well thank God Connie was there and seen what was going on. She was so super polite and stoped what she was doing and came and helped me. She apologized and gave great customer service with a wonderful attitude. Thank you Connie you are the reason I will be back👍